Service Creatio

Service Creatio is an intelligent service management platform that enables companies and brands to deliver an amazing customer experience by providing end-to-end management of all customer interactions

Service Creatio Software Description

Service Creatio is an intelligent service management platform that enables companies and brands to deliver an amazing customer experience by providing end-to-end management of all customer interactions. It enables businesses to deliver services across any channel, to any customer, across geographies through its universal service management framework. The platform has built-in expense management and real-time analytics capabilities that help enterprises in maximizing their revenues and profits. The patented workflow architecture of Service Creatio enables turnaround time to be reduced by 70% while eliminating human errors by 50%.

It allows customers to track their requests and provides them with proactive updates based on the service request type. It has modern features like a convenient self-service portal, knowledge base, source of truth integration, and social media sharing to attract customers. It also has the functionality that is expected of an enterprise-level help desk software with e-mail support, SLA tracking, ticket management, on-call scheduling, and in-depth reporting.

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Service Creatio
Service Creatio
Service Creatio
Service Creatio

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