Service Creatio
Service Creatio Software Description
Service Creatio is an intelligent service management platform that enables companies and brands to deliver an amazing customer experience by providing end-to-end management of all customer interactions. It enables businesses to deliver services across any channel, to any customer, across geographies through its universal service management framework. The platform has built-in expense management and real-time analytics capabilities that help enterprises in maximizing their revenues and profits. The patented workflow architecture of Service Creatio enables turnaround time to be reduced by 70% while eliminating human errors by 50%.
It allows customers to track their requests and provides them with proactive updates based on the service request type. It has modern features like a convenient self-service portal, knowledge base, source of truth integration, and social media sharing to attract customers. It also has the functionality that is expected of an enterprise-level help desk software with e-mail support, SLA tracking, ticket management, on-call scheduling, and in-depth reporting.
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4 Software Similar To Service Creatio Business & Commerce
Creatio is a best-in-class low-code platform designed for process management and CRM that has been remarkable with its marketing, sales, and services to manage business processes. The platform is the best in a business to automate most business tasks and is solely accelerating sales, marketing, and service to maximize productivity and revenue.
The platform with its extensive studio product lets you build custom solutions and processes using the low code tools with ease, and there is a portal where you can make rich collaboration with clients, employees, and partners. Enhance your platform functionality with out-of-the-box solutions having the best-in-class business apps. Creatio, with its marketing, benefits you with complete customer data, segmentation, lead management, system designer, event management, productivity tools, personalized email marketing, intuitive system designer, and much more.
Talking about its sales and service, Creatio is significant with its end-to-end sales management to streamline the sales process and intelligent full-cycle service management. Multiple service management features include: build smarter service, expand communication service, contact center efficiency, enterprise-grade service, Leading AI technology, case management, and more.
Creatio is a feature-rich CRM and Business Process Automation software that is designed to help businesses streamline processes, boost employee productivity, as well as organize CRM data. It is an award-winning solution that contains almost all the core services and features to make it a comprehensive solution for all sizes of businesses.
The best thing about this solution is that it centralizes all your databases, so you can easily access and manage all business processes. It also gives you the chance to manage a CRM system without several investing programs. There is also a marketing system that allows you to map out the customer journey and determine the purchasing patterns of potential clients that make it better than others.
Like others, it also integrates with third-party applications and business solutions that make it better than others. Creatio’s core feature includes ROI estimation, customizable reports, dashboards, track responses, sales management features, and much more.
Sales from Creatio is a full-fledged sales management platform designed from the ground up to assist everyone in maximizing sales processes of any type of complexity. You can handle the entire sales cycle with an efficient SFA. The companies can get a helicopter view of the customer profile and personalize engagement to ensure relationships remain on track. Examine the customer database to find clients that are the most important for the success of the company.
The platform equips you with tools to handle the entire sales cycle ranging from generation and nurturing leads to the successful completion of deals. You can use the given scoring tools to keep track of the best leads and great avenues. Use the in-built best-practice sales processes for the automation of B2C or B2B long and short sales cycles.
It is also possible to build custom methods via efficient low-code tools. Leverage intelligent goal-setting, analytics, and forecasting functions to gain insights on up-to-date sales metrics, encompassing general company-wide indicators to individual, territory, and team metrics. Other great features include Sales Activity Management, Sales Performance and Operation, Orders and Invoices, Channel Sales, Field Sales, Opportunity Management, Lead Management, and Customer 360-degree profile.
PR Newswire is a web-based platform that offers press releases and media distribution services. The platform allows the brands to expand their marketing and communication objectives and provides them a space to generate media coverage and acquire new audiences through its distribution services. This web-based platform enables brands to engage the audience with their rich content and can even share photos and videos with them.
Moreover, it helps brands to deliver press releases and marketing material to all disclosure points quickly. The platform offers actionable insights with visibility reports and allows brands to manage and distribute their multimedia all over the main data points. PR Newswire connects the brand messages with an influential journalist who can effectively spread the message and enables brands to reach the most influential bloggers to share their message with the public.
PR Newswire allows brands to share their content across other websites and media sources, which can attract more viewers and enhances brand visibility. The platform enables brands to reach more than 150 countries and can distribute their press releases in more than forty different languages. Moreover, brands can target their messages according to age, gender, or even religion to distribute their media to the right people. The platform comes with paid services, and customer support is available online and via phone during business hours.