Orum Software Description
Orum is a platform that facilitates quick live customer interactions. It enables you to equip the sales team by automating tedious and boring tasks related to outbound calling. The solution makes use of AI technology to identify voicemails, find and remove bad numbers, and explore phone directories to involve your live representatives in chat instantly.
You can browse dial tress and leave voicemails across simultaneous calls. Trace bad numbers, and delete them to ensure a hassle-free journey. Save time, and get a higher meeting without inserting headcount. The platform automates tiresome calling efforts to make it as effective as outreach, adding buzz to the sales floor. You can connect to different CRMs like Outreach, Salesforce, and Salesloft without hassle. Identify bad numbers, browse phone directories, and leave voicemails with great ease. You can instantly join a live conversation and get complete contact details, campaign information, and notes.
162 Software Similar To Orum Online Services
Streak CRM is a customer relationship management (CRM) platform that helps businesses manage and track customer interactions and communications. The software is available as a web browser extension, as an app for Android and iOS devices, and as a web app. It’s designed to help businesses manage customer interactions and communications across different channels, including email, phone calls, social media, and in-person meetings. The software lets businesses create and manage customer profiles, track customer interactions over time, create custom workflows, and set up automated email notifications.
Streak CRM also integrates with other business software, such as Sheets, to help businesses automate data entry and reporting tasks. The platform lets users manage their customer relationships and sales pipelines from within their Gmail interface. In addition to its core customer relationship management features, Streak CRM also offers a suite of add-on features, such as email sequencing, lead scoring, and contact management.
Litho is a finger-worn controller for augmented reality, IoT, and other three-dimensional interactions. This advanced software lets you interact with the real world via your fingertips to enable new types of intuitive interactions. LITHO seems to be a leading-edge Augmented Reality application for Google Glass. Litho is making its mark by delivering advanced development tools to open the classical virtual reality screens to the world of potential users.
Litho is providing the potential to the professionals to enhance interactions in their experiences, and they have the ability to design dynamic interactions that will be the key to more intuitive and authentic augmented reality applications. This software provides you with a trackpad, so you will have peace of mind with accurate coordinates. The most impressive thing about this utility is the device connection UI, letting users have an ultimate source to connect Litho device direct to your phone.
JQuery UI is composed of multiple modules, and one of these modules is Interactions, which enables you to create mouse-controlled events to attach to any element. It also offers several other functionalities that include drag & drop behaviors, sortable lists, and resizable elements. You can use Interactions to form as the basis for beautiful widgets.
The second module is Widgets, a set of UI controls that help you design stunning web pages. Widgets provide access to various extension points that can be used to customize the behavior of applications. You can utilize different functionalities that include Accordion, Autocomplete, Button, Checkboxradio, Datepicker, Dialog, Tabs, Tooltip, and more.
JQuery UI provides extensive support for the working of animating colors and class transitions through its Effects module. You can use the set of tools to enable/disable effects on web pages or enhance an application’s visual beauty. Lastly, you can take advantage of utilities to create high-profile widgets and interactions for web applications.
Raiseaticket is a cloud-based customer support and service helpdesk software that is easy to use and reliable. The software is perfect for businesses of all sizes and can be customized to meet your specific needs. With this software, you can easily manage customer support requests, track customer interactions, and resolve problems quickly. Plus, the platform ensures that your data is always safe and secure. Its intuitive interface makes it easy to get started, and powerful features allow you to get the most out of your customer service operations.
The ticketing system makes it easy to track and manage customer interactions, and a robust reporting system provides insights into customer behavior. The tool also offers a variety of integrations that make it easy to connect with your other business systems. A powerful search engine makes it easy to find the information you need. The knowledge base can be used to store information about your products and services and to provide answers to common customer questions. Moreover, there is also a live chat system that allows you to communicate with customers in real-time.
Oracle Customer Data Management Cloud is a foundational service that provides an Omni-channel experience, wherever and whenever customers want it. You can leverage existing data assets, enrich them with external data sources and connect them to contact center interactions, social media networks, and more. The result is a single version of the customer across all channels, providing the right message at the right time. It enables customers to create and deliver a unified customer experience, drive increased revenue, and grow their business.
You can now run all of your data management processes in one centralized cloud location saving time, effort, and costs. Automate customer information integration and create context-rich views of customer activities and interactions across all marketing channels to drive efficient and effective campaigns. It pulls together data from across the customer lifecycle whether it’s obtained directly from your customers or by integration of third-party sources and delivers it directly to the business functions that need it. This accelerates self-service, streamlines operations, and helps improve your customer experience.
HubSpot Service Hub is a customer service software application that allows companies to monitor and manage customer support requests, as well as track sales over customer interactions. It is an integrated software application designed to consolidate customer service and sales efforts by handling both functions in one place. It integrates with the Customer Onboarding System for seamless customer onboarding and can also be integrated with marketing automation software such as HubSpot, Marketo, Eloqua, and Pardot, among others.
HubSpot Service Hub allows your team to provide faster and better customer service while deepening your relationships with customers. It helps your team solve customer problems in an average of 20 minutes with an average customer satisfaction score of more than 90%. Your team can now collaborate on live customer support conversations through the Service Hub app. As a company, you can see real-time coverage and productivity across teams, so you can understand how your support efforts are contributing to your overall customer success.
DejaOffice PC CRM is a customer relationship management software that helps you manage customers and their interactions with your business in one place. It enables your business to manage, store and retrieve all customer-related information centrally. While representing the current status of customer relationships, it also helps you keep track of the offers made and their acceptance by the customer. DejaOffice allows you to make the most of customer support and tailor it to the individual needs of each client. The solution uses a secure infrastructure to protect data from unauthorized access.
This CRM software is a must-have for companies that want to get a more detailed understanding of their customer base and its interactions with the business. The program provides information on customer activities and preferences, thus allowing you to easily plan marketing campaigns that have a high chance of success. Moreover, it’s easy to install, even for non-IT specialists, while its intuitive interface makes it very easy to use.
Stella Connect is a popular platform that provides special software and services for call centers. It offers you to ensure high-quality coach agents and customer interactions from anywhere. You can provide agents real-time visibility into their performance to keep them more engaged and motivated. It allows you to manage your team online from anywhere and offer them special learning courses for more high-quality services. This platform will enable you to launch QA reviews off of customer interactions and engage in real-time customer feedback.
Stella Connect facilitates you by service recovery that allows you to create automated workflows to make things better with the customer after negatives ones. It provides an interactive tool that can empower team leaders to run more action-oriented, in-depth, and effective one-o-one meetings with agents over in-person or video chat. Moreover, you can use customers to power recognition, rewards, and incentives programs for your agents.
RevueNow is a customer experience management software that allows companies to listen to and respond to all of their guest interactions and field service calls. It integrates directly with a company’s existing systems, giving them the ability to fully encompass their customers’ experiences in one place. Field service calls and guest interactions can now be coupled, collected, and analyzed for insight into customer sentiment, trends and service
It helps customer experience leaders in financial services, energy, airlines, and beyond deliver best-in-class service by enabling smart collaboration between agents and front-line teams. It provides crucial context and communication tools to improve agent productivity and customer experience while reducing customer wait time. With it, businesses can create and share video messages that are personalized, actionable and optimized for each customer’s device.
MessageBird is a reputable communication platform based on cloud services that connect thousands of enterprises to customers globally. The software comes with the nimble integration that automates the whole system and sends automated messages to clients form anywhere via one API platform in no time. MessageBird centralized your customer communication with the simple, seamless delivery with complete customer support. The SMS platform assists in engaging more customers by creating modern communication that paves the way for faster interactions.
The software is making stunners in the communication arena with the tracking of interactions almost across every messaging channel that makes the process efficient and which, in turn, develops good customer experiences and relations. MessageBird is making the process extremely proficient with the writing of a single line code and also facilitates developers with delivering programmable communication at scale. Now, you can share content across your business via building data with simple webhooks and drag-and-drop programming.
YetiForce CRM is a customer relationship management software that helps businesses to manage their customer-related activities seamlessly. With this application, one can create customer profiles, track their updates, view the history of all deals and generate reports, etc. It is a robust program with a simple user interface to offer a seamless solution for your business needs. This CRM is designed to help business owners manage their day-to-day sales and customer interactions. With YetiForce CRM, business owners can not only track leads, set up appointments, and manage email campaigns, but we help you do all this in a beautiful, easy-to-use interface.
It offers a wide range of customer services such as email, live chat, and phone support. It offers the facility to record customer details, issues resolved or not, customer satisfaction levels, customer feedback, etc. As it is cloud-based software, there is no need to install any software or hardware at your premises. Using the drag and drop system, you can easily create workflows and forms using various objects like fields, data transfer, attachments, etc.
FootLive is a football application that allows users to get instant results and live football scores on their mobile phones. It allows the users to get live scores of all football matches and is used to provide live updates of the football matches. It may include All World Football Events live scores and fixtures, daily sports news, and live scores of current football matches.
It provides mobile support for Android and iOS. It includes the features of Live Streaming, Sports Streaming, Live Score, Live Broadcasting, TV Streaming, and many more. It has the ability to provide live updates of football matches 24/7 in Real-Time. It has a user-friendly interface that is easy to use and may include the League Ranking TimeTable. It is 100% free to use and may give the live minute-to-minute update of football matches. Users will also be able to see live streaming of matches on PC, Phones, Tablets, and many more.
Knowmax is a cloud-based knowledge management tool that improves your call center customer support with features like AI Chabot and decision tree analytics. This Omni-channel customer service software intelligently guides agents on how to respond to customer inquiries, driving a significant increase in customer satisfaction. The patented decision tree algorithm automatically assigns and escalates the inquiry to the appropriate agent to answer, regardless of source, in real-time.
Agents are empowered to resolve customer support tickets with confidence using top-of-mind knowledge in the form of self-service articles and videos. Connected customer interactions can be recorded for compliance and customer feedback collected via surveys. The solution also provides asset management, knowledge base management, contact management, and reporting.
Knowmax helps the companies build brand loyalty with its unique attribute to increase the call-center efficiency, improve customer engagement and reduce overall operational costs. Knowmax helps you create an effective knowledge base along with providing the features of a powerful CRM, which allows you to automatically monitor the customer support behavior and deliver instant notification on any changes.
GramPostz is the perfect app for tracking your Instagram profile activity and user interactions. With it, you can track how many people are viewing your profile, who is following you, and who is liking your posts. You can also track how many people are commenting on your posts and what the comments are about. Additionally, it lets you track user interactions with your posts, including how many people are clicking on the links in your posts and how many people are saving your posts. It’s easy to use and gives you all the information you need to make your Instagram account work for you. With it, you can keep track of all of your Instagram profile activity and user interactions in one place.
Ometria is a centric retail marketing platform that allows business to reinvent their identity with professional customer engagement and interactions. The platform is the way to go for the business to extract productivity with the rich, actionable data and insights that, in turn providing them an opportunity to evolve better with prediction.
With Ometria, you can deliver an experience in a sumptuous way with dedicated marketing for retailers. Besides, cross-channel marketing will put your business in the leading role via creating personalized marketing interactions across the relevant touchpoints and channels. It is all about creating a personalized experienced for brands and customers to maximize the engagement with the marketing experience that your customer loves the most.
Ometria is providing businesses a competitive edge with the customer data platform that centralizes all data together that in turn letting you build the unified profile of each shopper. Moreover, the expediency of the AI will unlock the potential of analyzing customer behavior and have all insights, which are then actionable in marketing campaigns.
Semeon Analytics is the leading provider of customer experience management software that enables enterprises to deliver amazing customer experiences. The company’s innovative platform is built on three key pillars – data, experience management, and artificial intelligence empowering enterprises to automate and orchestrate the delivery of personalized and frictionless experiences across all channels and devices. Semeon facilitates increased revenue, decreased costs, and a deeper understanding of the customer, delivering high-value interactions for a better business.
It is delivering AI-powered analytics for its customers to streamline the feedback analysis. The platform is providing businesses with a path to adopt data-driven and customer-based approaches via capturing and analyzing all the customer journeys, employees, and marketplace feedback. This best-in-class analytics software provides you with multi-layered customer filters, thus providing more flexibility to be a professional analyst. The extravagant features of this software are training support, custom classification, rich reporting system, turnkey project, comprehensive market research, and much more.
AstuteSolution Iperceptions platform is functional in providing the voice of customer capabilities to CX solutions that have been helping global brands to understand the intension and needs. This leading customer experience management solution system is facilitating all the major brands to become customer-centric organizations to make more sales and profits. The combined business approach help clients with a unified view of phone calls, web interactions, email, in-store interactions, mobile interaction, and data across the survey, and more.
The platform is adopting the enterprise technology and expert-guided approach that will help you out to transform all feedbacks into helpful insights. This will allow the brand to enforce the optimal experiences across the customer journey. AstuteSolution Iperceptions is dispensing a complete range of solutions tailored to the client’s unique needs. Adding more, Iperceptions, with its professional expert of teams, manage feedback programs in thirty-five different languages across various industries like automotive, finance, education, telecommunications, and more to add.
Antamedia Kiosk Software provides a comprehensive solution for controlling, managing, and protecting your public access terminals. The software is designed to turn any computer into a kiosk or internet cafe, limits access to authorized users, helps you collect payments, and protect your equipment and data. The software is used by businesses, schools, hotels, libraries, hospitals, prisons, and other organizations in over fifty countries. Moreover, it has a centralized interface for managing customer interactions across all communication channels.
The software is easy to use and can be customized to meet your specific needs, and befits you with customizable menus, automatic login, and support for multiple languages. The software is created with the modern workplace in mind and offers a host of features and functionality that helps businesses of all sizes manage their customer interactions more effectively. It provides real-time reporting and analytics to help businesses track customer engagement and measure the effectiveness of their customer service operations. The core features of this software are transfer files, minimizing maintenance time, virtual keyboard, custom development support, self-branding, customizable themes, accepting credit card payments, collecting money, and more to add.
CXInfinity is a business communication and customer engagement platform that engages customers and provides customer service. With it, businesses can create conversations and connect with customers through mobile messaging, social platforms, and customer support software. CXInfinity is designed with the customer in mind to give them a better customer experience. It provides companies with the most efficient way to engage with customers and leads in real-time. The solution is adaptable to any communication channel and can be deployed rapidly to impact your customers’ experience.
You can quickly create an agent or customer profile, a customer service e-mail address, and integrate your business’s website. With an integrated inbox, CXInfinity allows you to have a central location to manage all of your customer interactions in one place. Notifications allow you to be notified when a new message arrives in your inbox or when a previous conversation is opened again. There is an agent portal that allows agents to send messages instantly. This portal includes an integrated inbox with label capabilities, the ability to search your messages, and more features. The platform also helps businesses interact with customers by providing information about their brand, products, and policies. It also helps them build a relationship with their target audience.
Jblivestream is the live streaming platform that allows users to watch high-quality streaming of all the football matches. Users will also be able to watch live sports and live TV channels from anywhere and anytime worldwide. The best part of using this platform is that it offers live streaming of sports online and no registration fee is required for this. Live Broadcasting of any sports and events can also be possible by using this software.
Highlights of the events are also available on this website. It is considered the best place to watch the live streaming of matches and live TV channels online for free. It may include the features of live streaming, sports streaming, live score, TV streaming, and many more. It has a user-friendly interface that is easy to use and may include the League Ranking TimeTable. It is 100% free to use and may give the live minute-to-minute update of football matches.
HappyFox Help Desk is a cloud-based Help Desk and Customer Support Software that lets businesses manage customer support requests easily. It offers a range of features such as a ticketing system, knowledge base, chat support, call center, and more. You can manage customer support more effectively and improve customer satisfaction. The software is easy to use and offers a variety of features to suit the needs of businesses of all sizes. It also integrates with a number of third-party applications for added functionality.
Some of the key features include Ticket categorization so you can categorize them based on the type of query, the product it is related to, or the customer’s profile, creating a knowledge base of articles and FAQs to help customers resolve issues on their own, and creating customer profiles to track the history of interactions between the customer and the business. Businesses can generate reports on various aspects of customer support, such as ticket response time, resolved tickets, and more.
Help Scout is a customer service and education software that enables businesses to provide excellent customer support by training their employees. It integrates with email, chat, and social media platforms to provide a streamlined customer support experience. Businesses can easily create help desks, manage customer support tickets, and track customer interactions. Help Scout also offers a wide range of education resources for business owners, including ebooks, webinars, and blog posts. Plus, the software is available on any device, so businesses can provide great customer service no matter where they are.
Key features include a ticketing system that lets you track and manage customer inquiries, a knowledge base that provides an online resource for customers and employees, a chat system that lets you communicate with customers in real-time, and automated reporting that gives you a snapshot of how your customer service operation is running. Moreover, the collaborative team inboxes make it easy for your team to work together on support cases.
Zendesk Suite is a customer service software that helps companies provide great support in their own branded experience. You can create knowledge bases, resolve and respond to customer issues, monitor and measure responses, automate tasks, and more. The Suite offers a comprehensive set of tools that offer an easy and straightforward way to manage every touchpoint with your audience, from help center software, e-mail, and live chat to integrated CRM and live call center services.
Zendesk Support is the ticketing infrastructure that includes support and ticketing agents, a knowledge base, smart search, reporting and analytics, and live chat. The enterprise web-based ticketing solution helps organizations of all sizes to provide exceptional customer service and business value. Cloud-based live chat solution that is designed for businesses with a high volume of chat interactions. Web-based chat software for businesses that wish to integrate chat into their own website. All in all, Zendesk Suite is a great software that you can consider among its alternatives.
RingCentral offers on-demand business communication software that reduces costs and improves customer satisfaction. It is not only the best cloud contact center software in the world; it is also the fastest growing and most disruptive communications company on the planet. The RingCentral Contact Center enables you to streamline and manage all your contact center conversations and interactions—whether you’re using mobile or desktop devices. The platform offers real-time chat, call, SMS, and social media integration, as well as reporting tools.
The RingCentral Contact Center is designed to fit your needs with a choice of eight flexible plans—including a free trial option—and is backed by 24/7 customer support. This cloud contact center platform is used by enterprise companies to manage customer interactions. The software lets companies send and receive calls, SMS messages, and video calls from a centralized location. The application features automated call distribution, agent extension, SQL support, and more. It provides you various advantages like Omnichannel flexibility, integrated corporate directory, and set up intelligent routing, self-service support, tool support, customized workflows, and more to add.
OpenText Experience Platform is a real-time customer engagement platform that consolidates all of the insights, content, and actions that engage customers throughout their journey to keep them informed and inspired. It connects an organization’s data, processes, and systems to provide relevant, personalized, and engaging customer experiences across channels. The platform empowers organizations to drive business results by delivering exceptional customer experiences across all channels. It is built on a single platform that spans all digital touchpoints, including web, email, mobile, social, and contact center.
OTE combines our industry-leading content management, social collaboration, and knowledge base solutions with best-of-breed customer self-service and experience management capabilities. It integrates with the world’s leading applications, systems, and data repositories to enable companies to manage their customer interactions holistically by automating routine tasks and providing a single view of the customer. Experience Cloud connects organizations’ data, processes, and systems to provide relevant, personalized, and engaging customer experiences across channels.
LiveHelpNow is a customer messaging and engagement solution that’ll help you close the customer communication gap and boost your customer satisfaction levels. Key features include a Chat Widget that can be added to any website, which will allow customers to chat with you in real-time, Chat Transcripts which can be used to help improve customer service and satisfaction, and integrations with popular CRMs and Help Desk solutions, which will allow you to manage customer interactions more effectively. It helps businesses provide instant support, answer customer queries, and sell more products and services.
The notification alerts help businesses to receive chat notifications via email or SMS. This allows them to stay updated on all conversations taking place with their customers. Chat reports provide businesses with detailed insights on how their chat conversations are performing. This helps businesses improve their customer service and marketing strategies. Moreover, you can also share files with customers to help them resolve issues.
Agentbot is a Conversational AI Chatbot that enables you to automate, communicate and fix issues quickly with AI technology through Chatbots. The business can chat with their customers on their favorite channel and manage information without requiring technical proficiency. You can continue to grow by learning for all interactions. The solutions communicate with customers just like a normal person.
The conversational engine offers customer service in several languages. The built-in AI technologies can interpret voice messages, informal language, emojis, errors, and regionalisms from an unordered communication. It is present throughout the whole day and week across all channels. You can initiate or resume a conversation on any channel with a unified experience. The AI bot learns by itself and gives accurate Responses across all messaging channels for quick and seamless service. The key feature is the Analytics and Reports section which includes the Operations dashboard, Main topics, Transferred sessions, Satisfaction and feedback, and Conversations and interactions.
Shoflo is a suite of tools that you can use for live streaming, operating Teleprompters for remote presenters, and building event agendas. You can deliver the engaging live stream to any social media platform like Facebook Live or YouTube Live easily at the same time. It lets you interact with commentators and viewers by chatting in the live comment section. The event scheduling feature allows you to schedule a live event and promote your social media profiles free of cost.
It helps you build a perfect agenda and collaborations for your live show. An invite link is created after scheduling the post for viewers to attend the event. It helps you reach the criteria of social media platforms and monetize your channel to sell show tickets after you become famous. All in all, Shoflo Live is a great social media tool for live streaming and boost engagements.
Flutin Live is an online live streaming platform for mobile and desktop browsers made for Windows. It allows you to boost views, engagement and increase revenue via live streams. You can connect Flutin Live with your Facebook and YouTube pages or profiles and do multiple streams at a time. It lets you interact with commenters and viewers by chatting in the live comment section. The event scheduling feature allows you to schedule a live event and promote your social media profiles free of cost.
An invite link is created after scheduling the post for viewers to attend the event. It helps you reach the criteria of social media platforms and monetize your channel to sell show tickets after you become famous. All in all, Flutin Live is a great social media tool for live streaming and boost engagements.
Gostream.co is a professional live streaming application that allows you to create automatic live stream quickly and effectively. The software comes as the alternatives to Restream and all the core features with some new services to make it all-in-one live stream management software for all sizes of content creators.
With the help of this, you can broadcast many live streams to several pages, channels, and groups at the same time to reach thousands of viewers from different sources. Like others, it also allows you to record and schedule your live steam with few clicks. One of the most interesting facts about this software is that it allows you to link your Gostream.co account with all your social media platforms to start streaming quickly.
The software also supports viewers for live streaming in the most natural way, making the viewer Livestream more attractive, and live streamers will feel more confident when playing live. Gostream.co is free to use the live streaming platform, and you can access its service anywhere around the world.
LINKUS Live is a sumptuous live streaming application that comes with a reliable way to do live chatting with people across the globe. The application is easy to use and allowing to share your gestures and experience with friends and groups in real-time. Are you looking for a reliable option to get some sort of entertainment? Then LINKUS Live might be an excellent choice, providing you the option to watch live broadcasts and entertaining videos.
The application is designed for users that are people that are fond of music, and they will be able to make friends from all over the world. With this Live Streaming application, you can interact with celebrities and find the people from your different social media platforms and chat with them. Here you can lunch your brand promotions, give product presentations, and more importantly, perform live in front of virtual audiences and make fans based on personal interaction.
There are multiple features on offer that include rich video content, ease of usage, intuitive interface. Play games, limitless support, live shows, chat with friends, rewards, and prices, and more to add. To install the application to your Android device and showcase your talents with your creativity.
Oracle Service is a Customer service management software that enables businesses to track, manage and enhance customer service experiences across their customer touchpoints, including social media, sales, call centers, and field service teams. It provides a platform to capture, organize and act on customer feedback; interact with customers across channels such as social media, e-mail, mobile, and more; and deliver exceptional experiences that turn customers into advocates. It was designed to address the needs of both service leaders who manage service delivery teams and human resources (HR), as well as marketing leaders who drive brand experience and lead generation.
The platform offers rich features such as Web self-service, Live chat, Apps for social media, Voice and video chat, Phone self-service, E-mail support, and Knowledge management. To make it developer-friendly, Oracle Service Cloud has its APIs available in the Java, .NET, and REST formats. Through Oracle Service Cloud’s analytics, users can track the daily interactions of customers with them through different touchpoints such as websites, live chats, e-mails, and phone calls.
Mobizen Live Stream for YouTube is an application that offers you a chance to share your content like Game live streaming or camera live streaming on YouTube. It allows you to chat with your beloved content creator during their live streaming by commenting on it. You can answer the questions during the live video and also react to them in the form of different emojis and cartoons. It entitles you to start your broadcast in HD 1080p resolution and 60 frames per second.
In the era of the internet, an online user demands security as his first priority, Mobizen Live Stream for YouTube facilitates you to make a hidden folder that organizes your data in the form of a defined format. Due to its up and down gesture, it enables you to alter the exposure and saturation of video during recording. The basic feature of this application is it contains a modern media player that aids you to make stabilized videos beyond disturbing the frames.
Informatica provides a cloud-based MDM (Master Data Management) solution that uses AI technology to help you use the full potential of your data and boost sales. You get a helicopter view of relationships, connections, and interactions. All the information is consolidated in a single location, making it easy to view from a 360-degree perspective. You can find the relationship insights within the data to form links between suppliers, customers, products, and more. Bind interactions and transactions to open new areas of opportunities to enhance efficiency and engagement.
Informatica MDM offers several solutions, including a Customer Data Platform, Multidomain MDM, Supplier 360, Product 360, Finance 360, and Customer 360. The Product 360 is a full-fledged product information management system that makes it easy to get, modify, and publish accurate content on any platform and anytime. It provides smart dashboards and user-friendly UI to accomplish complex tasks instantly.
It can process any level of data effectively using built-in technology. The system regularly performs quality checks to ensure data complies with industry standards, preventing future problems. Thanks to the integration support, you can easily connect it with several high-profile systems such as Amazon, Oracle ATG Commerce, HCL Commerce, and Salesforce Commerce Cloud.
Infobip Call Center is a great platform that offers the best call center solution by profoundly connecting you with every user. It can improve your onboarding process with simple, quick, and secure communication. You will get complete and in-depth security for all your customers’ accounts, sensitive data, and information. It offers you to engage customers in a timely, relevant, personal way over any communication channel of customer choice.
Moreover, you can use offline promotions to engage people with your mobile chatbots, campaigns, sweepstakes, and two-way conversations. Infobip Call Center facilitates you by personalizing delivery channels that allow your customers to choose their preferred authentication. With this platforms’ help, you can track PIN delivery and conversation rates to confirm the high level of service.
You will get reliable and quick two-factor authentication with a Mobile identity solution or one-time pins. It offers you to give your customer access to real-time support through live web chat and chat apps. Moreover, you can engage loyal customers, understand customer wants, automate campaigns, unify customer data, streamline internal messaging, and much more.
Paldesk is an Omnichannel live chat and helpdesk software that enables businesses to provide customer support through live chat, email, phone, and social media channels. It integrates with the most popular CRMs and business applications like Salesforce and Zendesk, making it easy for businesses to manage customer support from a single platform. Businesses can manage customer support tickets, track customer conversations, and collaborate with team members to resolve customer issues. You can also assign tickets to specific team members, track the progress of each ticket, and generate reports.
Some key features include a ticketing system that allows businesses to track and manage customer queries, a live chat system that allows businesses to communicate with their customers in real-time, a Helpdesk reporting that provides businesses with insights into the support queries being made by their customers, etc. This is perfect for businesses that want to provide customer support or want to engage with their customers on a more personal level.
UserEcho is an online platform that is designed to provide customer solutions and facilitates them with the feedback forum to know about their satisfaction level. The software provides you one centralized place where you can create an ideas forum, conducting a survey, create a help desk, live chat, and much more. UserEcho is helping out businesses to streamline their communication via providing customer engagement products. That does not matter in which business that you are currently in; you will be able to resolve the issues as faster as any business can.
Streamline your customer interaction in a better way with the targeted feedback, so you better know what you customer need from you. Moreover, you have comprehensive customer insight and stats that, in turn, will be valuable for enhancing customer engagement, collect insights, and optimizing the process, so a better brand recognition at the end of the day. There are multiple features to look forward to that include track customer conversation, advancing knowledge base solutions, assistance support, prioritizing and categorizing, and more to add.
BuyerGenomics Customer Data is the versatile platform that provides you extensive data insights and analysis that will, in turn, bring more ways to extract better opportunities to interact with customers. This valuable utility centralizing the data to have a single view of the customers in your database and fulfills every need of the marketer to boost sales and revenue for sure.
BuyerGenomics Customer Data is designed in a way to gather and organize all historical and real-time customer data from the relevant sources. The platform allows you to be in a competitive mode with insights that are available to the customer base and facilitates you with information that will give an edge on other marketers.
With predictive marketing automation, BuyerGenomics Customer Data not only transform data into insights but using those insights and automation to directly drive brand loyalty, prevent churn and incremental sales. Various specs include machine learning support, automated analysis, hundreds of data points, enhance customer intelligence and complete view of customers, reliable customer engagement, and more to add.
Contentsquare is a top-rated platform that significantly unlocks customer insights for all your digital team. It surfaces analytics cloud that can help companies and organizations to understand hidden customer behaviors by which you can get a more successful experience. You can optimize and understand your digital experience in a more productive and dynamic way. It helps you and your entire team quickly detect and solve issues that result in a better customer experience. Furthermore, it uses attribution for app improvement and to prioritize and quantify potential enhancements.
Contentsquare exclusively relies on enterprise scalability and delivers insights against any size app or website to handle unpredictable workload spikes. It helps you to understand every performance step for improving customer engagement. You can also toggle between individual customer sessions and aggregate metric views for faster, better, and meaningful customer understandings. This platform has an advanced built-in setup that can automatically capture content elements and interactions without any additional tags.
Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience. It will help businesses drive revenue, reduce costs and increase customer satisfaction. A great feature is the Pega Live Chat, which allows users to plan, schedule, and start live chat sessions with customers. This feature allows businesses to create time slots and messaging that serve their purposes.
They can also see details of when customers have visited the website and use this information to create better-formed responses. Companies can manage their customer service efforts by automating tasks and activities, providing customers with a self-service portal for addressing their own needs, and routing issues to the correct support team member. All in all, the Pega Customer Service platform helps hundreds of organizations across the globe address their customer service needs.
Cyara CX is an automated customer experience assurance platform that improves the overall customer experience by identifying, reproducing, and quickly resolving customer issues, all while leveraging a customizable, self-service model. By monitoring the customer journey from beginning to end, the solution can pinpoint the root cause of customers’ issues and help resolve them quickly using proprietary technology. Cyara CX provides businesses with two key benefits. First, it makes sure that customers achieve their goals at every stage of their journey. In order to do this, the solution automates the monitoring of the customer journey through an interaction management approach.
Secondly, it ensures that an enterprise’s response is consistent across its channels. It will give companies a full view of their customer satisfaction. Any time a social media user (or any user) posts a review or comment about a company, Cyara CX will help them respond to it. This is unlike the traditional monitoring tools that only look at what people say about the company on social media, but not what people say about them on other online platforms like Yelp or even in offline marketing material.
A sophisticated insight engine with AI capabilities will help companies run actionable campaigns and manage their brands in real-time. The AI engine analyzes all interactions in real-time and makes sense of complex data, and turns it into actionable insights.
Moskit is a customer relationship management solution that helps you connect your organization with your customer. You can easily keep track of your customer’s contact information, purchase history, and preferences. Additionally, it offers powerful features for managing your team’s workflow, including task management, contact management, customer history, activity tracking, lead management, communication, and collaboration tools. Moskit is the perfect solution for businesses that want to streamline their customer service operations and improve communication with their customers.
Plus, it’s easy to use and can be accessed from any device. This makes it easy to keep track of customer data, preferences, and interactions. You can also use this tool to create targeted marketing campaigns and track their success. Moreover, you can empower the employee to better handle sales that can generate new leads to great returns for the company. All this can be done with this all-in-one Moskit CRM platform.
Qualtrics CustomerXM is the first Customer Experience Management System (CEM) built for today’s modern customer experience. Through consistent, relevant interactions and immersive experiences, customers trust you more, renew more often and spend more. Qualtrics CustomerX solutions span the customer journey from awareness to advocacy and include tools for email and website personalization, in-app messaging, surveys, and other technologies to embed in your digital journey.
CustomerX is simple, cloud-based software that delivers real-time insights to help your team design a seamless experience that moves customers through the sales funnel. Qualtrics Customer Experience Management lets you quickly create a dedicated website for collecting customer experience data and providing a single place for customers to offer feedback about your brand and products. It provides you with Real-time, Big Data analytics on every interaction with customers and, more importantly, Predictive Business Intelligence for proactive customer service, marketing and sales.
SeamlessDesk is a cloud-based service desk software solution that makes it easy to manage customer support operations of any size. From small businesses to large enterprises, it allows organizations to deliver world-class customer service with ease. It can manage customer support operations of any size, from a single agent to hundreds of agents. The software is fully integrated with the Salesforce CRM, providing businesses with a complete view of customer interactions across all channels.
SeamlessDesk offers a range of powerful features, including a ticketing system that allows businesses to manage customer support requests and track progress, a knowledge base that provides agents with instant access to the information they need to resolve customer support issues, a self-service portal that gives customers the ability to resolve support issues on their own, and an escalation matrix that helps businesses ensure that critical support issues are resolved quickly and effectively
XOBI is a simple customer service app that lets businesses see what their customers are saying, why they’re saying it, and how they’re feeling based on their comments. With its Social Analytics, businesses can now integrate Parse call data into their support pages, so they can see how much their customers interact with those pages, which of those customers are the most active, and what those customers are saying to generate the greatest engagement.
XOBI offers small and medium-sized businesses a simple way to collect, organize, manage and respond to customer feedback. Its self-service help center allows you to track support requests, analyze trends in customer requests and see your performance across all customer interactions. It gives you the ability to take a proactive approach to deal the customer, which helps to make sure your customers always have a great experience. It allows you to get user data in real-time and improve your customer service overall.
Bitrix24 Live Chat is a website that can set up a live chat widget for your website or public page and gives you high-quality customer support in real-time. It centralizes customer requests by offering live chats through SMS, Emails, Voice calls, or with social media accounts of your organization like Facebook, Instagram, and many others. You can reduce the response time by 43% by using sending customized appreciation or apologizing for messages in no time.
Bitrix24 Live Chat uses pre-made attractive templates that include customer data like shipping and order details to solve problems related to the product just in two clicks. Through its advanced analytical algorithms, it ensures you see the daily, weekly, and monthly sales reports in the form of attractive charts or colorful graphs. Another hot feature is that it persuades your customers to share images, videos, and files to live agents related to your problems.
Chatrify is a unique customer engagement and lives chat software that makes it easy for you to create engaging live chats that help you build relationships with your customers, increase sales, and solve customer problems before they become a big issue. It brings the awesome power of Live Chat to your website. Live chat makes it easy for customers to communicate with your support staff and resolve their issues and questions quickly, which ultimately leads to increased conversions and business growth.
With Chatrify, you can simplify your business process with live chat software that creates meaningful customer engagement. Whether you are a brick-and-mortar business or an online business, this live chat software allows you to build a direct line of communication between your customers and your agents that can be used for customer support, lead generation, and sales.
Twilio Segment is a leading platform that has been doing great in providing the right customer data that, in turn, gives you the capability to clean, collect, and control customer data for sure. This utility enables developers to have centralized access from each customer touchpoint. Twilio Segment empowers sales, customer service leaders, and marketing leaders with insights that then be valuable for design and building relevant, data-driven customer engagement. This will let them make more informed decisions to bring outcomes that matter the most.
Twilio Segment is avoiding all the data silos and give developers peace of mind to create a better customer experience with relevant data. There are multiple features to look forward to that include unified customer data, a variety of language support, data-driven customer engagement, personalized experience, intuitive workflows, and more to add. Adding more, Twilio Segment is the foremost choice in creating customer engagement and is providing the possibility to integrate data intelligence into Twilio Flex in order to have highly personalized customer touchpoints.
Live800 is an enterprise-grade Live Chat and Customer Service platform that enables businesses to provide instant support to their customers through a variety of channels, including Live Chat, Email, Phone, and Social Media. With this platform, businesses can provide superior customer service while reducing costs and improving efficiency. The platform is scalable, so it’s perfect for businesses of all sizes. Multichannel support helps you chat with your customers on your website, Facebook, and Twitter simultaneously.
Automatic routing lets you direct the customers to the right agent based on their location, language, or product. Match the look and feel of your website with easy-to-use customization options. Get detailed insights into your customer interactions, including chat transcripts and agent performance. Automatic message translation for international customers is also available, which is a bonus feature. All in all, Live800 is a great tool that you can consider among its alternatives.
Flashscore.co.uk is a non-profit platform created as an alternative to the various brands that have monopolized the sports results. It is a platform to follow all the sports results and live scores of games. A place to find all your standings and live scores for your favorite games. Its unique users and followers come from more than 200 countries, making it one of the most global websites of this type in the world.
It is an independent sports live score website, providing live scores and results of all major sports events in the world, such as football, basketball, tennis, ice hockey, and more. It offers live score service of more than 10.000 competitions, or matches live every day. It is the first platform to follow all the sports results and live scores in real-time. It offers a better experience for watching sports: direct links for TV, live scores, sports videos, highlights, and news about clubs, teams, and players.
Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services. You can get multiple things such as transcribe customer conversations and improve CX quality and team evaluation under one roof. Its advanced AI detects the most important interactions and calls for review and action. You can quickly analyze that what drives a positive or negative customer experience.
It allows you to access high accurate transcripts and search or filter through hundred percent conversations in real-time. Moreover, this platform facilitates you with AI-Powered moments that can automatically surface interaction to review. Observe.AI leverages you with five-time faster complete evaluations that can enable you to spend more time improving agents.
It is an intuitive platform by which you can review transcripts and conversations alongside evaluation forms. You can show agents their performance level by using AI-powered moments. With this platforms’ help, you can smoothly share reports and data with other teams and alert them by flagging compliance breaches. Furthermore, you can get an accurate and complete picture of each agents’ performance, provide coaching conversations, and monitor their coaching progress.
Streem is a platform that enables live-streaming of content with AR on any device. It is the perfect solution for brands and media companies who want to offer an immersive live video experience without investing in extra hardware, software, and talent. Imagine watching the Super Bowl and having the ability to see real-time stats, scores, and highlights layered on top of the action as it occurs. Streem’s live video platform eases the process of streaming live video to customers.
It allows anyone to go live in just a few taps, and it provides enhanced functionality when compared to other live video apps, such as the ability to interact between broadcast and chat, polls, and a built-in web browser. From superimposing product information onto live video streams to engaging audiences with interactive polls, it will create a truly memorable experience for your brand. Another great thing is that anyone can launch a live remote video session when they need to without additional software downloads.
Ecamm Live is a feature-rich live streaming production platform that enables Mac users to stream videos in 4K on Restream, Youtube, Twitch, Facebook, and more. You can start streaming by attaching the required equipment such as your microphone and recording devices like DSLR or a mirrorless camera. Each broadcast is automatically saved and stored in the Mac Device, making it easily viewable.
Ecamm Live offers integration support with popular broadcast platforms like Facebook, and Youtube, negating the need for a manual configuration. The broadcast can be pre-scheduled, and once it goes live, you can check the number of attendees and read their comments, which will start showing up on the app.
The platform supports Multistreaming through Switchboard Live and Restream.io, enabling you to broadcast your content on several platforms anytime. It uses Restream chat aggregation functionality to process comments, allowing it to display thoughts & reactions from more than 20 platforms. Other features of Ecamm Live include screen sharing, Live Camera Switching, Split Screen, Interview Mode, Virtual Webcam, and Realtime Monitoring.
GOGO LIVE is a live streaming and video chatting application that allows users from across the globe to connect and share their experiences with real-time support. The application comes with the best way to watch your favorite broadcast and is providing real entertainment to people that are fond of music and making friends from all over the world.
With Live Streaming, you can interact with celebrities and find the people from your Instagram account and chat with them. GOGO LIVE seems to be a reliable platform where you lunch your brand promotions, give product presentations, and, more importantly, perform live in front of the virtual audiences and make fans having personal interaction.
There are multiple features for you that include virtual gifts, rewards, high video content, sleek user interface, make nearby friends, join fan community, gain access to bonus levels and prizes, live shopping, and more to add. In short, GOGO LIVE streaming application is the nimble and accurate way to show your perspective to a wide audience and be a celebrity with an endless fan following.
Live Backing Track : Multitrack Live Play app provides features to allow users to play your backing tracks during a live music concert in front of the whole crowd without their bandmates. Users can run a real-time test play of a recently created backing track to remove all the mistakes before saving it for later use.
Users can add songs to the app from the internal storage to start creating backing tracks in a few simple steps. Live Backing Track app enables you to mute the volume of a track or an instrument and can change the order of tracks by dragging tracks according to your needs.
Live Backing Track : Multitrack Live Play app lets users adjust the volume of all the available musical instruments such as bass, drums, guitar, and other instruments to merge the backing track with the original track.
Comm100 Live Chat is one of the leading live chat software that is facilitating business with one of the top-notch customer engagement with the direct responsive. The software comes with the most personalized approach with real-time answers to the personal and real questions of the customers. Moreover, the software comes with audio and video chat support and, more likely, gets the job done with instant file sharing and co-browsing.
The software, as compared to other utilities, has a high configurability that in turn paves the way for businesses to deploy live chats exactly the way they want. Comm100 Live Chat has been creating an impact with leverage data for better service via ease of connection to CRM, e-commerce store, or another business system. So, more expectations as far as delivering personalized and relevant experience to the customer are concerned.
There are multiple features for you that include hybrid cloud support, uncompromised security, cut extra business cost, intuitive user experience, quick mastering, competitive business edge, visitor experience, complete agent support, rich visitor experience, and more to add.
Are you looking for software that can enhance customer experience and interactions, then Trengo is the one that must be on your list. The software is conducting all sorts of communications in one centralized inbox and has been creating ease of switching screens and logging into multiple inboxes. This utility is the best way to get common views of the customer about their experience with the service, so you can provide a more improved experience to them.
Collaboration is the key to bring success, and Trengo is doing the same via elevating teamwork and customer satisfaction. Automation is the name of the game when it comes to automating conversation, so again, businesses will be able to deliver a better customer experience for sure. Trengo is providing integration support with all of your favorite channels, from email to social media and voice to live chat solutions.
Overall, Trengo seems to be the accurate choice for businesses where teams can solve problems quickly, and it has been creating an automated workflow to assign the conversation to the right team or person. So what to wait for? Join today and create your favorite workspace with Trengo.
Zoho Desk is the cloud-based help desk platform that allows businesses to manage omnichannel customer services. It has the ability to do customer interactions from various mediums like email, phone, chat, social media, forum, and many more. Users will be able to make custom changes such as renaming tabs, adding new departments, and customizing email templates by using this platform. It supports integration with Zoho customer relationship management to add customer information to it.
It works best for customer-focused companies and its loyal customers are freelancers, small firms, mid-size businesses, and large firms. It offers training in the form of documentation, webinars, and videos. Its free version is available with limited features and its full version is accessible at the subscription cost of 14 USD per month. It includes the features of Automated Routing, Customizable Branding, Feedback Management, Queue Management, Customizable Templates, and many more.
Convoso is a cloud-based call center software that embraces modern technology for better customer engagement. The platform empowers both front-line agents and managers to drive better conversations with customers and manage all their support needs through easy-to-use automation tools that can pave your path towards successful business growth.
The tool offers call logs with full transcripts, voice recordings, time stamps, notes, missed calls alerts. You also get texting capabilities, so your team can reach someone on the go without having to call them. With the CRM integration, agents have visibility into the customer’s activity at all times. This includes past interactions with that customer as well as other customer attributes such as their stage in the buying cycle or product interest. Automated communication is triggered based on communication with the customer.
Customizable communication templates that can be used again and again, allowing agents to communicate with customers in a way that both feels natural and is easy to do. Another great feature is the agent tracking that lets you see where your team is spending their time and help them be more productive. All in all, Convoso is a great tool that you can consider among its alternatives.
PipelineDeals is the customer relationship management software that helps sales reps manage their customers and prospects, track their sales pipeline, and close more deals. It’s simple enough for a sales rep to use but powerful enough to manage a large sales team. It helps them keep their customer and prospect information organized and at their fingertips. And because PipelineDeals integrates with popular email and CRM systems, sales reps can easily keep all their customer data in one place.
It has a tailored dashboard that makes it easier to schedule and track tasks. The report module provides instant access to the information you need along with the contact management system that makes it easy to keep track of your customers and suppliers. Businesses can keep all their customer data in one place, track customer interactions over time, and forecast future sales. The software also offers a variety of integrations with other business software, such as Salesforce and Zendesk.
Dynamics 365 Customer Insights is the versatile customer data platform that brings all transactional and demographical data together. This gigantic platform is the complete source for the business to extract more productive outcomes via combing CRM, ERP, automated applications, and AI tools. This best-in-class customer data platform will surface the possibility to discover more insights to have a comprehensive view of the customer. Dynamics 365 Customer Insights lets you be competitive in the market via making more sales and making a stronger bond with customers.
With artificial intelligence, the platform is centralizing your customer data to have predictive insights. Now digital and cross-channel analytics help to have engagement insights so you can understand customer behavior better. The core features are a 360-degree view of customers, custom interactive reports and AI models, automate business processes, personalized customer engagement, customizable AI, self-service AI, product recommendations, and more to add.
Chatra lives chat software is designed for businesses to streamline their business process with live chat, chatbots, email & social messaging. You can automate all your customer support using our chatbot builder and create a single customer account profile that will be backed up on the cloud. Chatra live chat software works with any kind of business and is built on a scalable cloud architecture that ensures 100% uptime and a feature-rich experience.
With this platform, a business owner gets complete freedom to generate as many leads as they can by personalizing the chat sequence with automated messages. They can end the chat whenever they want to with a fully automated exit message and move on to the next lead. It is designed to make your work easier by automating your business process, collecting customer data, and engaging them with live chat, emails, and social messages. This cloud-based live chat software can be used to interact with your customers on websites, mobile apps, or any other platform in real-time.
Pobuca is a Customer Experience and Loyalty Platform that provide you with more growth opportunities. It fixes the problems being faced by companies today and offers them better insights for the generation of more revenue. The site offers Loyalty and Customer Experience to retailers and brands. It assists you with the measurement, enhancement, and designing of Customer Experience to boost customer advocacy, satisfaction, and loyalty.
You can use the wide range of turn-key solutions ranging from marketing managed services to solution design, after-sales technical support to customization services. Expert-led research has proved that a high amount of buyers will hand over more cash for a better customer experience. A large number of customers leave after a salty experience. This is why brands and retailers have to ensure that they have the right communication tactics to not lose customers. Customer loyalty also generates a huge amount of profitability. With the help of the platform, clients can evaluate CX KPIs and Metrics, Voice of Customer insights, design consulting services to determine their Loyalty strategy, CX, CRM, and enhance loyalty, customer 360-degree, and customer service.
KAEM-Customer Loyalty is a customer experience management software for a wide range of brands, from customer care to the fashion industry. It provides tools that aim to increase customer loyalty and sales. With its proprietary customer data, each customer’s experience can be unique, creating a deeper connection. The following features are offered: automaker and vehicle search and comparison, dealer inventory, price checking, and financing options.
The software helps companies understand their customers retain them for life, and keep them coming back for more. By analyzing past purchase data and then predicting what is likely to happen in the future, KAEM is able to help companies understand their customers better. There are multiple features of this platform that include CRM, customer management, referral management, activity management, discount management, event calendar, affiliate management, gift card management, customer activity tracking, and more to add.
KMS Lighthouse is a cloud-based Knowledge Management System that enables organizations to capture, manage, share and reuse knowledge effectively. It’s quick and easy to set up and use and is accessible from any device, anywhere in the world. You can improve your error rate up to 70% with the first interaction resolution by intelligently directing the potential lead to the right agent. The smart algorithm lets you instantly and accurately send responses to agents and customers, eliminating the frustrating search for information and hold times.
Moreover, businesses can manage customer support tickets, emails, phone calls, and social media interactions from a single platform. You can also track customer support tickets from start to finish, collaborate with team members to resolve issues quickly, and improve customer satisfaction ratings. If you’re looking for a Knowledge Management System that makes managing knowledge easy, then look no further than KMS Lighthouse.
Folloze is a comprehensive B2B platform that allows marketers to make enterprise interactions with real-time digital marketing experiences with billions of pipeline campaigns. The buyers can get interactions within thirty minutes, and the platform helps to leverage the available data or personalization insights at any business scale. The enterprise owners can get an overview of where the traffic comes for optimizations and execute the market-leading strategies for achieving the goals & targets.
Each and every segment of the marketing has been analyzed, and solid recommendations have been provided to enhance business productivity. The platform functions by integrating with recognize & target contact IDs, Collaborative marketing, account engagement analytics, contextualization, and recommendations. For the basic access, it requires login with an email-based profile, and the clients can ask for the demo to make perception. All the data collections have been encrypted with the third party, personalization links, or cookies, and it collaborates with multiple enterprise platforms.
Alibaba Quick BI is an intelligent business intelligence platform that is designed to benefit businesses and data stakeholders at large. As part of the Alibaba Cloud, this platform is Transparent, Powerful, and Flexible. It empowers users to gain a deeper understanding of their own business by integrating the power of data across multiple systems; users can easily access any data source via a single login. Alibaba Quick BI provides powerful analysis functions such as interactive visualizations, charts, and dashboards to enhance user experience.
The technology architecture allows for easy integration with new data sources and facilitates third-party system data integration. With Alibaba Quick BI, users can create dashboards to analyze large amounts of data, easily browse and analyze all data on a dashboard, and understand the correlation among multiple data sources. Users can also quickly visualize their data in both single and multiple dimensions to better understand their business.
SBOBet is the top sports betting platform that offers high odds and winnings with live betting and pre-match markets. It is the perfect place for both experienced and novice bettors to make the best out of the sports betting industry. SBOBet leverages people from around the globe to bet on hundreds of pre-game markets, in addition to countless live betting options. There are no promotion restrictions, and it always gets you extravagant in-play prices, as well as watching all the LIVE games from your mobile or desktop.
One of SBOBET’s most popular features is its extensive range of pre-game markets. From match and team-specific odds to more general markets such as first goalscorer, correct score, and half-time winner. It provides 24-hour customer support through an online platform where the users can get their queries resolved in a quick manner. The platform provides you a place where you can bet on all the sports having high odds, live betting, previous match support, watch live support, and much more.
Skebby is a leading and best SMS messaging solution providing platform that allows you to send thousands of messages to your customers around the globe. The software is making its mark via the engaging customer to one API channel that paves the way for effective communication and to get better customer experiences. Skebby is evolving in the communication arena via SMS gateway, SMS advertising, and SMS marketing and based on tools that entitle professional communication without any technical faults.
The software is permitting communication services to many sectors that include both private and public organizations. Skebby facilitates you with the broad range of services that send SMS from the web, receive SMS online, create your responsive landing pages, smooth interactions, and more to add. The software is easy to integrate with the available SMS gateway and which is quite useful in terms of saving money and time.
HTTPZ is a cross-platform browser extension for Firefox, Google Chrome, and other Chromium browsers, released under the Affero GPL license. It’s available for Windows, Mac OS X, Linux, Android, and iOS (not in the official app store). It automatically redirects any HTTP request that contains a “Referer” request header to HTTPS (“HTTP Strict Transport Security” or “HTTP Secure”), with some exceptions. You can add custom domains or whole websites to the whitelist in the options settings.
It’s a very early version of what will be a much larger project. It’s a completely different tool – more powerful in some ways but less so in others. You can record your interactions; play them back whenever you want, including on different websites. You don’t need to worry about installing anything extra or going to the website you’re interacting with beforehand. It doesn’t require any plugins or browser add-ons to work. It allows you to record, replay and share HTTP interactions with others.
Webflow 3D Transforms is a great way to create 3D interactions visually, without writing any code. Just choose from a library of basic shapes, and use our intuitive drag-and-drop editor to create custom 3D interactions. You can even add motion and sound to your scenes for an even more immersive experience.
Plus, its powerful animation engine lets you create sophisticated animations without any coding required. It is perfect for creating product demos, marketing videos, and more. Simply add a Three.js component to your page, and you’ll be able to control every aspect of your 3D scene. You can even import 3D models from popular 3D file formats like OBJ and STL. With Webflow 3D, you can now build everything from product presentations to interactive 3D experiences.
Hoppscotch is a collaborative editor for RESTful APIs that enables clients to design and view interactions with a target API as easy as possible. It makes working with an API feel natural and frictionless by translating it into a simple clickable object diagram. Hoppscotch automatically updates interactions as changes are made to the underlying data model, giving users immediate feedback on the effect of their actions. This allows you to get instant visual feedback about what they’re doing, helping you understand how the system works.
It also supports drag-and-drop operations for fast iteration of interaction diagrams, with support for component libraries for reusable visual elements. The software uses client-side processing to limit network load and latency, providing interactive user interfaces without requiring server side processes. It can run locally or remotely, using sockets or WebSockets. All in all, Hoppscotch is a great tool that you can consider among its alternatives.
Boibot is a web application where a chatbot imitating a young teenage boy communicates with people all over the internet. This chatbot is emotionally intelligent and displays a range of human facial expressions depending on how you interact with him.
In order to interact, users simply have to type something in the text space given below the avatar. They can also communicate via voice notes. These interactions can be made in all popular languages in the world. This chatbot learns from previous experiences and adapts to them in later interactions, thanks to its AI. Lastly, you can save the conversation and continue it from where you left the last time. Another interesting feature is the different media options for displaying avatar.
Mentionmapps is a feature-rich social media analytic solution that helps you see what you are missing, identify online relationships, and conversation with a network visualization tool. With the help of this solution, you can easily visualize and explore interactions and find which is carrying today’s conversations. The solution is also best for businesses who want to increase their social networks.
As compared to all the other similar solutions, it is quite easy to understand as entering a Twitter handle or hashtag to start your journey through the most recent conversations as well as interactions. The best thing about this solution is that it comes with a real-time network map that helps you see the depth of Twitter’s engagement. Mentionmapp also offers a range of features that make a comprehensive social media analytic solution.
CoolStreaming is the first online portal that enables you to watch live, free TV broadcasts from the USA, UK, and other countries. You can watch live news, sports, music, movies, and TV shows for free. Unlike other streaming sites with a focus on entertainment which require you to register and pay for viewing, IT gives you access to the best free online TV streams with no registration or login required. It has a user-friendly interface; you can set (move) the controls to any place on the screen or make them invisible if you don’t need them.
You can watch more than 1000 channels from all over the world in full-Hd quality on this platform. It offers free live streaming, free live sports streams, free live music concerts, free live video chats, and much more. It has a lot of categories (Entertainment, News, Sports, Kids, Music, and more), where you can watch online TV broadcasts of different countries. Overall it’s the best platform for live TV broadcasting.
Digitell, now acquired by BroadcastMed, is a digital virtual event and live streaming platform that provides live streaming and event experience services to the industry. The platform is designed to create a virtual and live experience for event attendees. It is a one-stop-shop for live events and virtual events like seminars, business meetings, e-learning courses, personalized video content, corporate training, and more. With the Digitell application, it is possible to have live video events with every type of content; video, audio, photos, documents, and web pages.
Users can create a live stream in seconds by sending files and links via email. Once the event is created, users can send an invite to anyone or anywhere in the world. They can also manage participants, chat with them, and send messages and files. It enables anyone to remotely participate in an event by video or audio but also gives you the option to experience it live in real-time. You can react and give your feedback, questions, and ideas or even see your friends while they are participating in any event or activity.
Live helper chat is an agile, open-source application that is making it extremely easy for you to chat with your customers right on mobile phones directly. There is a complete chart list with all the information attached to it, like department name, ID, timings, and much more. The application provides support to streamline business, and without wasting any time, you are quick to answer to customer acquisitions.
The application providing enterprise features as well that are free to use everywhere, and more importantly, there is integration support for any third-party rest API that is all out of the box, and no coding is required. Moreover, there is notification support for you, so whenever a client or customer messages, you will give a quick response for sure. In short, the application is making your experience more sound and reliable because of the agility in talking with the customer conveniently.
Gekko Trading Bot is an open-source bitcoin trading bot that makes you create your own strategies by using TA indicators. It is supported by 16 exchanges such as Bitfinex, Bitstamp, and Poloniex, making you execute live orders without any hassle. The key features of this platform include aggregating live market data, calculating indicators, executing live orders, managing and importing historical market data, simulating live markets by using historical data, and others. It facilitates you to backtest your strategy over historical market data or run your strategy against the live market.
Gekko Trading Bot lets you monitor your local data, strategies and visualize results in the form of attractive charts and graphs. When the prices of cryptocurrencies increases, it notifies you as an alter in the form of notification along with the profit percentage, which is not provided by the other online trading platform.
Casttingo is a professional app for changing backgrounds in live streaming. It supports live streaming on Youtube, Facebook, Instagram, and many other social media platforms. It allows you to give real-time special effects to any video. You can easily use the built-in music/sound library to add a voice-over to your video. It also enables you to add background music from your device. It is a convenient, reliable, and scalable solution for content creators and brands to set the background of their videos automatically.
Casttingo is made for any live streaming platform that requires high-quality, professional background casting. It is an essential tool for Live-Streaming applications, personal branding, live events, and even for education. It enables you to set up and change the background in real-time. It allows you to select a background of your choice in live broadcasting. It offers you to make a face-to-face broadcast with friends in the background. In short, it’s a professional app for changing backgrounds in live streaming.
GiveCentral Live is an online web streaming solution that allows you to live-stream your charity events, galas, and other fundraising activities to your supporters. It allows you to capture all the excitement of your event and share it with your donors in real-time. This platform makes it easy for you to manage your donations and stream live events so that your supporters can participate from anywhere. It enables you to stream and record your events with ease so that your donors can have a positive giving experience.
GiveCentral Live is easy to use and helps you to reach more supporters. It is simple to use; you just have to create a live event and invite your supporters to watch. This innovative web streaming solution allows nonprofitable organizations to raise money and awareness online through live and interactive broadcasts. It allows you to collect donations and pledges from the people of all countries. It enables you to share impact stories with others.
TV2Mobile is a portal to watch free live online TV broadcasts. Watch live TV on your PC now. It allows you to watch Free Live Online TV Channels on the Internet. You can watch TV online and listen to radio stations that broadcast live on the Internet. The application is compatible with all types of internet connections: 3G, EDGE, GPRS, WIFI, or LAN. All of the provided channels are free and do not require registration, SMS verification, or any other payments.
TV2Mobile is a new generation of interactive TV applications. It aims to give features of TV2Mobile, which is a portal to watch free live online TV broadcasts. It is designed to show the best of what you want to see, anywhere and everywhere, on all your devices, including your smartphone and tablet, by using an internet connection. On this software, you will find TV news to the minute, Live and catch up on TV from around the world, Customize your experience by selecting your favorite programs, and much more. In short, it’s the best platform for live TV broadcasting.
CallFinder is a leading platform that offers a SaaS quality monitoring solution for better contact center performance. It provides you to transcribe, analyze and score customer interaction without any effort. You will get a hundred percent visibility into agent-customer interactions. It provides complete support, valuable instruction, one-on-one guidance, and in-depth training to make better customer services. This modern platform delivers scorecards, reports, and transcripts that measure key business metrics to manage your contact center operations and other businesses.
CallFinder provides authentic recommendations from an analytics expert to make your business more productive. It offers you to monitor your quality and detect all the related issues and problems without any hassle. With the help of this platform, you can gain all the customer insights and improve your agent performance accordingly. Moreover, it provides valuable services, including script compliance, risk management, sales effectiveness, and much more.
Marathonbet offers live betting on all major sports, great odds, and pre-game markets. You can bet on hundreds of pre-game markets with high odds and live sports betting against the spread or on the money line. The app gives you access to a vast range of markets and betting options and provides you with the best live betting experience around. Marathonbet is entirely focused on improving your betting experience with top betting opportunities, a large selection of high odds, live betting and pre-match, watch live support, and the best promotions.
It comes with the support for a live casino that allows you to have the things under your belt does no matter the game that you are going to bet on. Here you can bet on a variety of games and live games like baseball, ice hockey, boxing, darts, football, futsal, Alpine skiing, and more to add. Just all you need to do is make an account and access the world of online people to bet with, and you have the ability to get access to the stats and results and do an analysis of the game that you have just betted.
Meet Strangers & Make Friends in U LIVE Video Chat app contains features so you can view live videos of strangers from all around the globe to send friend requests to strangers with the same interests. Users can select their desired payment method and can enter their details to start earning money.
It features a live stream section to help you in watching live streams of strangers according to tags. The app lets you watch photos, videos, and stories of your friends on a daily basis. Users can like photos and videos to take their new friendship to the next level.
You can view the name and the total number of likes of a stranger to get to know more about them. Meet Strangers & Make Friends in U LIVE Video Chat app allows users to send messages to a stranger during the live streaming sessions to make requests to them.
Sitecore is an all in one customer experience management platform that is dispensing reliable web content management and multi-marketing automation. You have the wide transparency of your brand with the advanced marketing campaigns that create a real impact with the right content delivery for extensive results. With the best in class CMS, the business can deliver the customer experience that matters the most across all the channels.
Sitecore is also making it possible to link customer data, analytics, and marketing automation capabilities to kick the customer through their life cycle, having the most personalized content management in real-time. The platform leverage you with end-to-end content management that will permit you to manage the complete box of content and connect things between the customers’ range and behavior. The elegant features are capture data from all interactions, comprehensive reports, omnichannel experiences, mechanized marketing, next-level personalization, content hub, CRM, and more to add.
Turnip is one of the largest Indian live streaming platforms for the gaming community that allows you to watch the live game-play of your beloved gamer. It has an ability that persuades you to join a room with your favorite gammers so that you can talk or play with them. You don’t need to stream your video on a small screen because it facilitates you to connect it with a PC or LED by screen sharing or Bluetooth.
As a streamer, it enables you to claim your private video room, invite teammates, friends, and viewers to play games, hangouts, or live stream together. During the live video, you can also use your front camera with exciting filters and stabilizer, helping you to make a smooth and focused video. It entitles you complete access to incoming live chats, subscribers, and donations, helping you to interact with the audience in a better way.
Crust CRM is a secure open-source Customer Relationship Management platform that helps businesses manage customer interactions and sales processes more effectively. It offers a wide range of features, such as customer profiles, contact management, lead management, opportunity management, project management, task management, and more. Crust CRM also offers a host of customization options, so businesses can configure it to meet their specific needs. And because it’s open-source, businesses can rest assured that their data is secure and that they will have full control over their CRM system.
What makes Crust CRM different from other solutions is its flexibility. It can be customized to meet the specific needs of any business, large or small. And its security is top-notch, ensuring that customer data is always safe and protected. If you’re looking for a powerful and flexible CRM solution that can grow with your business, Crust CRM is definitely worth checking out.
Ttec Voice of Customer is the strategic platform covers every need of the customer journey across all the channel with proper evaluation. The platform seems to be a very reliable option, courtesy of the seamless integration with the customer data from the various channels. So, you have a more transparent way to capture, analyze, and act on data in real-time.
The platform is taking all customer expectations into account via collecting all the valuable feedback and listening to their needs that in turn allows making your services more reliable. This means a lot for your lead improvement and customer satisfaction with real-time react.
Ttec Voice of Customer lets you build strong relationships with the customer with long-term retention with an extreme focus on each interaction you made. Adding more, the platform is providing various benefits to you like detecting issues and integrating with the platform, and more likely, you have more strategic decision making, product enhancement, product innovations, and target coaching training.
ForceManager is a CRM solution for businesses that enables companies to manage customer relationships more effectively, improving sales and marketing productivity. The software makes it easy to track customer interactions and sales opportunities and helps businesses to better understand customer needs and preferences. This allows you to provide a better customer experience and increase sales. It is available as a cloud-based and is suitable for businesses of all sizes.
Some of the key features include a Customizable and flexible system that can be adapted to meet the specific needs of your business, a Powerful contact management system that enables you to keep track of all your customers and leads, an Integrated email marketing system that lets you easily create and send email marketing campaigns, Robust reporting, and analytics system that provides you with insights into how your business is performing, etc. If you’re looking for a CRM solution that offers a wealth of features and flexibility, then ForceManager is definitely worth considering.
HappyFox is a cloud-based help desk ticketing platform that lets you communicate with customers via multiple customer support channels like email, voice, and live chat. This makes it easy for you to manage your customer’s requests from any device and track their satisfaction levels anytime, anywhere. This provides an efficient means to deal with your customer service requests resulting in a significant increase in the overall efficiency of your customer support team. It is a complete and cost-effective solution for small to medium-sized businesses, who want to manage their support and resolve customer issues in no time.
The system allows you to add and customize tools, create customized workflows and assign tasks easily, as needed. You can record every interaction when solving customer issues so that you can track who has addressed them, when, and how. You can assign the queries to be solved by agents or team members. Moreover, it stays in sync with all communication channels, providing an organized way to handle customer queries in a very friendly manner.
Experian PowerCurve is a customer lifecycle management and decision automation platform purpose-built for finance and marketing leaders. It enables organizations to execute all of their marketing, customer acquisition, relationship building, and retention strategies through a single, powerful solution. It helps financial institutions, businesses and governments drive revenue, increase efficiency, and better manage risk. Its comprehensive set of customer data management, business analytics, underwriting, marketing, and customer communication applications is built to support the unique needs of every lifecycle stage. This solution provides a single data-driven platform that enables marketers to personalize marketing campaigns based on prospects’ behaviors, interests, and preferences.
It helps marketing, product, and growth teams improve their customer acquisition and retention performance by connecting data from all their customers’ touchpoints, APIs, and CRM systems. Experian PowerCurve automates the connection of customer data across internal and external sources and in real-time to produce rich consumer profiles. This enables marketers to optimize their digital campaigns with a personalized, 360 view of every customer. The decision automation capabilities enable marketers to personalize the cross-channel customer experience based on each consumer’s predicted behaviors and needs.
Quick Left is a lead generation and innovative Software Solution providing platform that it works intuitively and most profoundly, which helps in creating a great user experience and delivering a reliable product.
It is an online service providing solution which has a professional team that will offer you the product in the best way and gives you outstanding web mobile and cloud-based services with application integration. It has an interactive interface and comes with a constructive design with quick navigation.
The user can easily access Quick Left’s services on a cloud-based module, and the program provides you software training modules, software creation, and deployment aspects. It also offers web designing models, web development and deployment aspect, app creation, and deployment modules, and much more.
Quick Left also provides consultancy services and operates with a world-class team that makes your product more reliable, effective, and attractive. Their product comes with defined accountability, simplicity, scalability, and with the smartest technology available today.
Titan Family Security is a comprehensive platform that allows monitoring the families, colleagues, or belongings by trapping their movement and other social activities for positive purposes. Family tracker allows recording the voice or audio effects of smartphone that helps in case of any identification or geofencing, and all the data remains saved with the device’s tracker system.
As a head of the family, you can get the complete information of the contacts or movement of the family with smartphone-based access. For monitoring the kids, it helps to track the social activities or Internet usability even with social media interactions like Facebook, Twitter, WhatsApp, Skype, Instagram, and more. Some valuable features are live video sharing, phone tracking, real-time tracker, location sharing, video surveillance, live cameras, one push alert, recording of videos, share live locations, etc.
Restream is a comprehensive webinar and video stream management software that is designed for content creators, bloggers, and influencers to stream live easily. The software also allows you to share recorded content to the audience across all social media platforms, including YouTube, Instagram, Facebook, Mixers, etc.
With the help of this software, you can monitor bitrate, frames per second, and frame drop across videos to help you enhance the streaming quality. Like all the other similar live streaming software, it also comes with a personalizing chat interface with a customization feature to add a chatbox to the video stream and manage multiple interactions. It offers multiple chat interface templates, and you can easily customize each one without any limit.
The most interesting fact about this solution is that it comes with a scheduling feature that allows you to upload recorded videos and plan broadcast by date, time, and platform. Restream’s other prominent feature includes metadata update, live voiceover, bot, text-to-speech, customizable branding, etc.
Ruby Receptionists is a live virtual receptionist and chat company used by various multinational organizations for the effective growth of the business. The basic advantages of this site are early growth of the business, deliver a personalized experience, build customer loyalty and stay connected anywhere or anytime. As an owner of an organization, it facilitates you to connect with your website visitors with the help of live chats or voice calls and available 24/7 for your beloved customers.
Every call and chat is backed by efficient tools that create great impressions for your customers, from name pronunciation to personal notes. For better customer satisfaction, you can also record your calls and transfer them to related departments to solve complex issues inappropriate way. During the live chat, it offers the customized messages, like appreciation and apologizing notes, that place a good impression on customers. Another hot feature is that you can also share the screenshots of your problem in actual quality without any hurdle.
Quick Settings is an app that allows you to change system settings from one place. It eliminates the hassle of going into the Settings app, scrolling through a list of about 50 different options. It’s a pain to find the setting you want and then not want to return there if you ever need to change something else. Quick Settings solves this problem by adding an intuitive interface to all system settings. It’s the customizable app that was missing from your phone.
Quick Settings has been developed for you that want a better way of manipulating your device without going through complicated steps just to change something simple. You can easily change more than 53 settings and place the important ones on the top of the home screen that you use very often. All in all, Quick Settings is a great tool that you can consider among its alternatives.
Totango is a best-in-class customer success software that is made for the entries to boost their revenue in a matter of no time. The software is allowed to spend less time on the task and more on providing rich relationships to the customers by focusing on the SaaS customer journey. Scale your business with everything that needs to accelerate your customer journey courtesy of the all in one customer OS. The main features are customer data and integrations, customer 360-degree view, health score, customer segmentation, stakeholder engagement, and more to add.
Take the initiative and implementations with the toolkits, and you have pre-built templates or create anything you need. Totango provides a more competitive edge with the real-time digital engagement having the right content delivery that will validate your product reach for more sales and revenue. Ultimately, you have more ROI at the end of the day. Furthermore, Totango is securely integrating with the system to connect right with the data for a centralized view of the customer that is simple to administer and maintain.
Gorgias live Chat is a website that provides high-class customer support for E-commerce stores and allows your customer service team to manage all of your customer data and feedback for maximizing growth. Through its live chatting function, it enables you to interact with your worthy customers and follow up your website visitors by sending appreciation notes when they are offline.
Gorgias live Chat keeps the record of your daily website visitor and stores its relevant information such as order history, order tracking number, last order information, reviews left, and loyalty points. The key feature of this platform is it drive revenue with focused chat campaigns by promoting chat messages on specific pages of your website or social media platforms like Facebook, Twitter, YouTube, and many others. It gives you detailed reports about productivity in the form of attractive charts and colorful graphs.
NABD System is a complete package of customer service solution that delivers excellent customer support services through multiple channels. It allows you to provide a positive customer experience with several various strategies and cross-channels. The software also allows you to connect with your clients via email, web, chat, mobile, and social media platforms that make it better than others.
With this, you can also speed up the resolution process by getting the information and agents requires to deliver the most efficient solution by identifying the problem. Multiple quick answers already saved into the smart and intelligent knowledge base engine that saves a lot of time and effort. NABD system works much faster as compared to the other similar platforms.
Through this software, you can assess the performance of customer support by the help of the right customer feedback, metrics, and return on action options. The workflow of this platform is efficient, and you don’t need to explore cases from the ordinary boxes. Just like others, it also offers a simple dashboard where you can access all tools and features. NABD System’s key features include case management tools, mobility, integrated live chat, collaboration tools, and much more.
Tendant Chat is a cloud-based platform that connects your customers to your business through text, video, and live video. You can build out unlimited chatbots and workflows to determine exactly how your customers can interact with you. It is a great way to enhance customer service and engagement. Don’t want to hire more staff? Tendant allows you to eliminate phone queues, wait times, and overall live chat wait times. You can now reduce the number of hours you spend on training staff; you can set up unlimited chatbots and workflows.
With it, you can connect with customers live through mobile or desktop, and you can track how well every aspect of your business is performing. Tendant combines a pre-built website, online store, blog, customer service chat, e-mail and lives chat tool, employee directory, and more into one system. The platform gives you a powerful and easy way to manage your business and create engaging customer experiences with your team. All in all, it is a great communication platform that fosters employee engagement and improves customer service.
3CX Live Chatc is a solution that provides live chat with your phone system, making the website visitors chat with your agents through voice or video calls in real-time. It offers live chat solutions on your website that enhance the customer satisfaction level. It displays client statistics on the main page of the website in numeric digits such as impressions, purchases, emails, and SMS, enabling your customer to verify the reliability factor without any hurdle. It is one of the smart Chabot based upon AI functionality and natural language processing that instantly launch on your website in less than 5 minutes and collect data of every viewer
By ordering a specific product, it entitles your customer to write their email in a specific section that grows your email list, and the important announcements are sent to your precious customers through email to keep you in contact all the time.
Chaport is a SaaS-based Chabot solution made to be integrated into websites and enables businesses to communicate with clients across various channels. This platform will allow you to communicate with visitors on their website, regardless of what channel they are using. This live chat widget is located at the bottom right section of a website. Chaport allows companies to reduce the time to respond to customer inquiries from more than 6 hours a day to just seconds while increasing customer satisfaction, reducing customer service costs, and increasing conversions.
Its simple but powerful, one-click integration offers Chat and Email Support. Key features are Live Chat, Chatbot, Marketing, analytics and statistics, and Customization. It doesn’t matter what type of website you have; you can have a chatbot answering your customer’s questions 24/7. All in all, Chaport Live Chat is a great tool that you can consider among its alternatives.
Billtrust is an all-in-one advanced AR automation platform that allows the organization to streamline their payment process via creating their own financial solutions with the help of B2B payment interactions. The platform is all about streamlining your workflow with mechanized and digitized payment processing. Billtrust is making it easier for your customers to have the convenience to view and pay their invoices without any hassle of the manual, and in no time, you will see that rapid deployment of automation allow your seamless customer to process out everything from order to cash flow.
The platform is providing a rich experience to the customer because they will have the ability to buy more without any vulnerabilities of credit risk curtesy of the advantage of multiple data sources, smart recommendations, and automated credit applications. The other unique features are a highly configurable web store, automated delivery of invoices, preferred payment methods, seamless account connections, application support, customer portal, complete collection management, and more to add.
Tidze is a live streaming platform that gives you the power to connect with people from all over the world. It allows you to share your experiences, your insights, and your passions with people from all corners of the globe. It is more than just a live streaming platform. It is useful for the community of people who are passionate about connecting with others. If you want to stream a wedding, a corporate event, or a school activity, Tidze has the tools and features you need to make your live stream a success.
Whether you’re a musician, an artist, a teacher, or just someone who wants to share your story, it is the place for you. This innovative web streaming solution allows nonprofitable organizations to raise money and awareness online through live and interactive broadcasts. It allows you to collect donations and pledges from the people of all countries. This is an easy-to-use live streaming platform that makes it simple for you to create professional-quality live broadcasts from your desktop or mobile device.
VMix is a versatile platform that comes with the live video production software solution with many services such as live stream to your favorite streaming providers, including YouTube, Facebook Live, Twitch, etc. You can quickly create professional and attractive live video production with the help of this platform. It provides all valuable inputs such as multiple supported video files & audio files, audio devices, photos, solid color, and many more in one place. It also supports virtual camera support for streaming out to 3rd party software, including Zoom, VLC, Skype, and Google Hangouts.
There are many transition effects such as fade, zoom, swipe, slide, cross zoom, cube, vertical wipe, and so forth. It allows you to create custom static tiles or choose from hundreds of built-in animated tickers, scoreboards, and titles. You can also enjoy the HD virtual sets with a high-quality realistic Chroma key with fully customization access. The platform also allows you to add anybody (with a webcam and browser) as a guest to your live show.
VMix supports you to display a website directly with exclusive use of a mouse and the unique ability to scroll pages. It also provides a built-in audio mixer to keep track of all audio sources and to follow, mute, or delay any source. More hot features are a reliable touch screen web interface, professional color monitoring tools & correction, four overplay channels, Full NDI capabilities, input multi-view, live video effects, video delay, instant replay, Pc and Mac desktop sources, and so on.
Composity is a comprehensive ERP and CRM software that allows enterprises to manage various aspects of their business, including human resources, finance, accounting, and sales, through one core software solution. It provides a real-time, single-source view of all customers, their contact history, and Interactions within the platform. In addition to managing customer relationships, the solution allows for automation of the ordering process and scheduling the delivery of products and services.
It combines the workflows and data of ERP, CRM, and SCM into a single solution that allows you to operate your core business processes on a single platform. Composity provides you with a customer service feature so that you can keep track of customer requests and deliver them when they are needed. The billing feature allows the organization to send invoices, track payments and manage debtors, while delivery management helps to organize deliveries and ensure customers get what they need when they need it.
Service Creatio is an intelligent service management platform that enables companies and brands to deliver an amazing customer experience by providing end-to-end management of all customer interactions. It enables businesses to deliver services across any channel, to any customer, across geographies through its universal service management framework. The platform has built-in expense management and real-time analytics capabilities that help enterprises in maximizing their revenues and profits. The patented workflow architecture of Service Creatio enables turnaround time to be reduced by 70% while eliminating human errors by 50%.
It allows customers to track their requests and provides them with proactive updates based on the service request type. It has modern features like a convenient self-service portal, knowledge base, source of truth integration, and social media sharing to attract customers. It also has the functionality that is expected of an enterprise-level help desk software with e-mail support, SLA tracking, ticket management, on-call scheduling, and in-depth reporting.
Carrrot CRM, now rebranded to Dashly, is a business customer support and relationship management software that offers real-time updates, automated greetings, and a CRM all in one place. This innovative application gives small businesses the ability to quickly and easily manage their customer interactions. It offers a complete support system that is easy to use and makes it possible to connect to all of your contacts across multiple channels in just one place.
If you have multiple businesses, have a small team, and want to keep them organized, you probably use email. That’s where Dashly comes into your existing workflow. Use a chatbot to free your team from answering the same questions over and over again. Collect and qualify your leads, and use rich data to build segments and personalized campaigns. There’s everything you need to convert a visitor into a customer. All in all, Dashly is a great platform that you can consider among its alternatives.
Forty is a digital services provider platform that makes its mark with its revolutionary innovation for its digital product design and delivering user experience. Digital revolution is the name of the game in today’s business, and with this, you can make better product lead with more customer involvement. Forty is the best in a business with its advanced digital strategy, web development, and digital support services, so the future is here with the excellent digital experience with Forty.
There are rich opportunities for you with DXP integration with your system that will elevate the customer experience for sure and serves the basis for personalization, content, and E-Commerce, so get a chance to take your approach beyond the traditional websites. More prominently, you can deliver the level best customer experience and engagement with great support for product showcase, interactions, and new channels for lead generation.
Vimeo Livestream is a live streaming platform that lets you share your events with the world. It allows you to easily stream live video from your computer or mobile device. It offers you many features to engage with your audience in real-time. Whether you are streaming a conference, product launch, wedding, or just your everyday life, Vimeo Livestream makes it easy to share your event with the world.
Vimeo Livestream lets you easily live to stream your events. It allows you to connect with your viewers in real-time and keep them engaged with dynamic chats, special guests, and more. It gives you all the features you need to make your live stream a success. It has a simple and intuitive interface that will help you to stream quickly. It has a customizable player feature that allows you to control the look and feel of your player. It has a live replay feature that lets your viewers watch your live stream again and again.
Wowza Streaming Engine is a powerful live-streaming solution that makes it easy to stream live video. It enables you to easily create and manage live broadcasts from any location and deliver live video content to any device or platform. It has powerful built-in security features, so you can be sure that your live video content is always safe and secure. It has the ability to share your screen or individual windows. It provides you with customizable player skins to create an attractive impact on viewers. It has a variety of streaming protocols, including RTMP, HLS, and MPEG-DASH.
It has integrated monetization capabilities, including pay-per-view and subscription models. It provides support for both terrestrial and IP-based delivery. It allows you to easily integrate with a variety of content management systems. It gives you fully scalable architecture that can handle large audiences. If you are looking for a reliable and versatile live streaming solution, Wowza streaming engine is a great option.
MultiBootUSB is a cross-platform software/utility to create multi-boot live Linux on a removable USB disk. With this utility, you can create a Live USB drive with multiple live Linux distros (Ubuntu, Debian, Fedora, Suse, etc.) installed on it and boot on multiple PCs. It is a LiveOS (live system) on a USB disk which will help you to try multiple Linux distros without changing the existing OS(s) on the hard disk.
MultiBootUSB allows the multiple installations of different Linux distros without making hard disk changes. It can be started from Windows with CLI and Graphical User Interface (GUI). A USB flash memory unit may contain several Linux distributions and boot any of them without changing the USB flash memory unit. It uses Grub4Dos bootloader and syslinux to boot the Live Linux distros. It supports a wide range of (Linux) live CDs and can be used with a variety of media. Overall it’s the perfect tool to create USB drives.
Balena Sound is an open-source project that allows you to build a personal DIY audio streaming platform that is fully customizable. From the initial idea to the final product, the tool can give you a set of tools and resources for building your own business around live streaming. Balena Sound is a perfect cloud service for audio players which provides live input streaming, live output recording, live filtering, live file ripping, and live audio processing.
Balena Sound works with most hardware devices, including Raspberry Pi boards, Rock64 boards, Odroid boards, BeagleBone Black, and Edison Arduino 101. With the multi-sync ability, you can play sound on multiple devices with minimum connectivity delay. Play audio via Bluetooth, Airplay, Spotify Connect, by just raspberry Pi. All in all, Balena Sound is a great tool that you can consider among its alternatives.
Barcelona Live is an application that provides detailed information related to FC Barcelona Club. It contains the latest news and the best quality editorial articles, game schedules, live match commentary, goals and results from notifications, and all other important information that is necessary for a loyal fan of the club. The app provides push notifications relating to lineups, top news, scores, and live game events.
The platform provides you the live scores and results. Through tactics analysis and online text coverage, the app provides match previews. On this app, you can watch live commentaries and discussions commenced by the big fan community. Make opinions and provides useful suggestions about the match and share your ideas. Get information about each player like the style and technique that it uses to make sharp progress in the match. The app contains funny materials such as jokes, memes, quotes, and fun voices to make joyful discussions.
Stage TEN is a live video and e-commerce website that allows you to stream live video publically. The website is targeted at content creators, brands, and social media influencers. You can use this as an e-commerce website because Stage TEN is a bit different from social media sites as you can showcase your product during the live video and publicize it. It lets you add motion graphics, graphs, and effects during the live video to show comparisons and specifications of the product. With the integration of top social media sites Instagram, Youtube, Twitch, and Facebook, you can invite your followers to join the live video feed.
Chat, send stickers, pictures, and videos with your followers, and join the community of your fans in a separate group to interact with them. A highlighting feature of Stage TEN is that it can multi-stream on integrated social media sites simultaneously. This ensures that your followers from every platform can connect. Invite the people to join the live video with you and have fun with them.
Glisser is a SaaS-based virtual and hybrid events platform that comes with engagement features to gather valuable data from live and virtual events. The solution does this by sharing presentation slides to your audience and allowing them to participate as well as feedback electronically. It allows businesses to connect with their audience in face-to-face communication effort into their marketing and management databases.
It incorporates live presentation sharing to audience devices, audience responses, Twitter feedback, live polling, and lots of other kind interaction. The solution can be used by both event organizers and speakers to make presentations more engaging as well as collect useful data. Like other similar solutions, it also allows you to import slides and document files to share with your audience.
The solution also integrates with most of the leading solutions that enhance its efficiency and features. Glisser’s core feature includes live slide sharing, white labeling, live streaming, and live polling, etc.
Prism Live Studio is a live broadcasting application that allows you to stream like a pro. It is quite simple and easy to use software that allows you to start a stream with just a few clicks. It is a cross-platform live stream software that allows you to start streaming with your PC, Mac, and even mobile devices. Like the other similar solutions, it also connects to YouTube, Twitter, Facebook, and all the other platforms to begin simulcasting within seconds. Set up once and gain twice at many views.
The most interesting fact about this software is that it allows you to add photos, videos, gameplay, text, and lots of other things to your live stream and style them for maximum effect. It makes it easy to create a professional setting even without any fancy gear. Prism Live Studio’s mobile application comes with several facial effects to make your streaming more interesting. There is also has a range of features, and you can access its service anywhere around the world.
anyTV is a free online TV portal to watch live online TV from around the world. It has full hand-curated channel lists for movies, sports, entertainment, kids programming, and more. You can use it on any device (phone, tablet, PC, Roku, etc.). It is a new way to watch live TV on your computer, tablet, or mobile phone. It’s your personal TV guide that scours the Internet for free live streaming TV links for all popular worldwide channels.
It has one of the most comprehensive collections of channels from all over the world. It gives you an opportunity to watch live and free TV channels, providing you with a variety of global and local programs in the following languages: English, Spanish, German and Russian. It offers you to choose the country or the city that interests you most. With this software, you can watch free live online TV broadcasts on your PC or laptop. In short, it’s the best platform for live TV broadcasting.
Scores! 2011-12 is a platform for sports results and live scores of games. It allows you to search by sport, country, competition, day, and date and find the latest results and upcoming matches. Fans can find the latest scores, live results, and fixtures for all sports around the world. The app offers tablet and mobile-optimized viewing with synchronized scores and results, breaking news feed, live scores, push notifications, and detailed team standing tables with full statistics.
It provides free push notifications on match events as well as sports live results and statistics. It allows its users to create their own sports results pages. With this software, you can create as many sports pages as you want, administrate them and add live scores of your matches. It provides a better experience for watching sports: direct links for TV, live scores, sports videos, highlights, and news about clubs, teams, and players.
SofaScore live score is a platform that gives you the latest sports results and live scores in real-time. Whether you are a fan of football, basketball, volleyball, ice hockey, or any other sports, we have the results you want. Its live score service offers real-time results and statistics from more than 70 football leagues and cups (e.g., Premier League, Bundesliga, La Liga, and Serie A) as well as hundreds of competitions from all over the world, including matches from European and South American club competitions like UEFA Champions League, UEFA Europa League, UEFA Super Cup, and Recopa.
It allows you to find the latest news, updates, and newest goals of your favorite teams directly within your Windows device. Full-screen mode even allows each follower to enjoy the best possible viewing experience. It is the best way to follow any sports results, live scores, and stats. So you can have the latest football results, live scores, first goals, red cards, yellow cards, blue cards, and everything else.
Super Internet TV is the best place to watch thousands of free live online TV channels. Unlike other similar services that use your device’s CPU to watch live streaming, Super Internet TV doesn’t drain your battery power, use your mobile data and slow down your phone. On the contrary, Super Internet TV only uses 10% of your data plan. It lets you watch free live online TV broadcasts. No need for a cable or dish subscription.
Super Internet TV is free to use and is an alternative to cable TV for cord-cutters. It has many stations covering news, sports, entertainment, music, movies, and much more. There are literally hundreds of shows being broadcasted live on the Internet right now, and Super Internet TV is here to make it super easy for you to watch those live shows. It provides a browser that supports streaming and lives viewing of these internet broadcasts. In short, it’s the best platform for live TV broadcasting.
Dixa is a real-time customer service platform that helps brands connect with customers and increase customer loyalty. It transforms customer support into a conversation. With Dixa, brands are able to serve customers in a way that is native to mobile and real-time, building stronger connections as they interact directly with consumers. The platform helps companies to increase customer retention, reduce churn, and to achieve higher customer satisfaction through real-time and personalized communications.
Dixa helps service teams make themselves available 24/7 with its patented live chat that automatically connects customers to a representative based on their location. The service is built around the premise that when a customer has a problem, the best way to solve it is not to hide behind a call center or a set of FAQs. This helps brands deliver better service, increase sales and grow their businesses. All in all, Dixa is a great tool that you can consider among its alternatives.
Heedbook is a platform that allows businesses to measure customer satisfaction and the work of their employees in real-time. The platform is famous for increasing profit, enhancing employee productivity, and improving customer service. The software allows businesses to keep an eye on their employees through their live view services.
The software offers solutions to conflict prevention by using its push messages to employees while offers real-time customer recognition and creation of their profile. Moreover, it also allows users to analyze customer behavior and emotions automatically. Managers can view the recorded dialogues between employees and customers to helps them in making better decisions.
Heedbook offers an automated analysis on changing customer’s emotional state, and also allows the users to create advertising materials easily. It enables the managers to gather customer’s data through its poll system. Businesses can also track employee working time and comes with a free trial and a paid version.
Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides. It offers an intuitive interface led by an online dashboard for easier engagement with your clients. Freshdesk makes it easy for your customers to contact you by creating a profile with their contact details along with customer service numbers.
Customers can make phone calls, submit tickets, and communicate through social media upon request. Agents can use this tool to record calls, manage multiple queues, track daily tasks, and sort out issues through the dashboard. Freshdesk enables businesses of all sizes to effectively manage the process of interacting with customers within their call centers or marketing departments.
Businesses can complete tasks that are crucial to ensuring customer service is not affected by simple issues like lost calls, ineffective scripting, and more. The company provides tools that enable agents to keep track of everything they need to do, making it easier for them to handle daily jobs and maintain effective contact interactions. All in all, Freshdesk Contact Center is a great tool that you can consider among its alternatives.
Spin CRM is a cloud-based customer relationship and sales management solution designed for small and mid-sized businesses. The software integrates with social media, text messaging, email, Phone, and more to help monitor and manage interactions with customers and prospects. The software includes tools like marketing automation, Sales intelligence, predictive lead scoring, and more. It keeps accurate, real-time records of your entire business operations, from leads to opportunities to follow-ups. A simple, intuitive interface enables you to manage complex teams while staying productive and on time.
This helps businesses manage all customer touchpoints from the initial Lead to a regular Customer. You can also use this smart and flexible system to manage your appointments and activities, as well as your support requests. From the moment of Lead creation to the final contact within your database, Spin CRM ensures that you always have an accurate picture of every contact in every step of their engagement with your business.
The reporting functionality includes a wide variety of reports that provide management with insight into sales performance and opportunities. These reports include contact and activity analysis; popular reports include Pipeline Report, Account Report, Lead Report, Opportunity Report, Closed Won Report, and many more. These reports are configurable, so you can choose the information you want to see.
Zaius is an online B2C marketing software that combines marketing automation, analytics, and customer relationship management. It is a comprehensive software designed for retail and eCommerce brands that comes with all the leading tools and features to make it one of the best marketing software.
With this, you can quickly resolve customer interaction across several devices and channels that save you a lot of time and effort. Its customer profile displays contact details, purchases, and location, etc. on a single page. The lifecycle stage automatically and dynamically segments customers based on their interactions and shopping behavior.
There is also has a feature that allows you to create and start campaigns to know with campaign drive more sales and customers. The best thing about this software is that it comes with POS integration that makes it more powerful. Zaius core feature includes call center integration, flash sale campaign, cross-channel analytics, real-time modeling and triggered emails, etc.
EspoCRM is an open-source CRM software that you can use to manage your customer relationships. It offers a variety of features, such as customer management, contact management, lead management, opportunity management, and project management. It also integrates with a variety of other applications, such as Salesforce and Zendesk. It’s also scalable, so you can grow with it as your company expands. It can also easily handle large volumes of data and transactions. And it’s secure, so you can be confident your customer data is safe.
With this software, you can keep track of your customers’ contact information, purchase history, and other interactions, Automate your sales processes and follow up with customers automatically, Send targeted email campaigns and track their results, and get insights into your business performance and track how your customers are interacting with your company. EspoCRM can be easily customized to meet the specific needs of your business.
on24 is an all in one digital experience platform that is dispensing live audio and professional video webinars, and data-rich with complete brand identity. The platform is always on the mark with its right functional approach to create engagement, deliver data, drive revenue, and find demand. On24 brings real-time insight into the webinars to have the right audience interactions, and you can make more informed decisions to make your show talk.
The software allows you to manage and create all the multimedia content from a single place, and there are built-in landing pages for account-based engagement to sales enablement. On24 is facilitating you with the multiple features that are webcast engagement tools, marketing automation, digestible profiles, identify quick leads, engagement Hub tools, relevant content search, and more to add. Furthermore, it is worth mentioning that on24 is the name of agility for webinars with the right content creation and analysis across audience interaction at the asset.
Minexmr.stream facilitates you to backtest your strategy over historical market data or run your strategy against the live market. With the help of its open-source transactions, it aids the users to make web mining more secure and transparent or protect your transactions from botnet or hacker activities. The unimportant data like the token transaction is stored in a public blockchain, whereas the sensitive data having future market rates, medical logs are stored in a private safe that can only be accessed by your given finger or face ID.
Stalker cat Live Wallpaper provides the best implementation to enjoy live wallpapers on Android devices. The application is lightweight and lets you browse the large free collection of HD wallpapers. With the aid of Stalker cat Live Wallpaper, you can have a digital wallpaper in real-time, which will be adjusted according to time and date. You can also set up multiple beautiful kittens that move accordingly to your device environment.
Stalker Cat Live Wallpaper is a distinctive and amazing app that lets you live wallpapers as you want. The application has a huge collection of kitten and cat still wallpapers and a fascinating way to pick any of the images for your Android device. You can share the picture with friends and family on social media networks. The application provides you with different categories so that you will be able to choose the best image for your device’s home screen.
XBoot is a lightweight multi-boot ISO USB creator and is a good solution for booting from DVD. This tool can be used to create a Live Multiboot bootable USB. This tool can be used to create a Live ISO image from multiple ISO files; the tool is ideal for use in case of performing an installation of an operating system on a computer that lacks the operating system.
This tool can be used to create a Live Multiboot bootable USB, which will boot various distro live systems on your PC/Laptop or to transfer data/files. XBoot also allows you to make a hybrid ISO/USB. It can be used to create a Live Multiboot bootable USB. XBoot allows you to choose some operating systems to run from the USB.
It can be used, for example, to boot Windows from the USB, install Linux on a computer, clone or backup hard disk or partition, create recovery disks, and much more. All in all, XBoot is a good solution for booting from DVD. You don’t need any previous installation of other software, just download XBoot and create your first live multi-boot USB disk.
ArKaos GrandVJ is an all-in-one live video mixer that can handle live production with ease. This video mixing software provides you with the tools to create high-quality audiovisual content for your streaming audience. ArKaos is the only video mixer with the ability to mix live audio, video, and effects in real-time. With ArKaos GrandVJ you can easily create professional-quality video content that you can share with people around the globe.
The software is used by professional streamers and content creators to create visually stunning live streams. ArKaos GrandVJ comes with the Live Audio Mixing having an easy-to-use interface that allows you to mix multiple audio sources together for your live broadcast. The software has been supporting over fifty visuals effects, and you have the reliability to use transitions, overlays, split screens, phasing, distortions, color filters, and much more. Another impressive thing about this software is its unique ability to create a movie using any video or audio source and export it to a movie file. In addition, you have Digital Audio Mixer support, allowing you to add sound effects, transitions, and professional tools to spice up your audio.
MimoLive is a popular Live Streaming solution that allows you to stream Live videos of up to 8K UHD+ on Mac devices. It is programmed to work effectively on macOS devices, delivering high performance to Mac users. It provides an extensive library of features to enable you to create compelling content.
You can add beautiful graphics, include presentations, customize videos using the built-in editor, interact with the audience by switching on social media comments, and more. Besides macOS, it can also be used on other Apple devices such as iPhones and iPad. It also allows you to capture and broadcast content simultaneously to different platforms and territories.
MimoLive supports an unlimited number of Video Sources such as Cameras, iOS devices & Screengrab, Screen Recordings, IP Cameras, and more. It detects audio through WiFi, microphones, or USB attached with an iOS device. The video can be Live Streamed on Youtube Live, Stream9, Youtube Live, Periscope, and more. Once a Live Streaming session has ended, it saves the file to your Hard drive.
US Sports Live TV is a live streaming application that is designed to provide coverage for NFL, XFL, NCAA, Football, Cricket, Boxing, Golf, WWE, MMA, NHL Hockey, and many others. It provides you an opportunity to enjoy live streaming in every quality like 720p, 1080, and 4K HD. Through its screen mirroring feature, it enables you to watch your stream on a large screen, including a PC or LED. If you are not interested in live streaming, it allows you to monitor match statistics, updates, and results without any hassle.
Before starting a match, US Sports Live TV reminds you of an alert in the form of notification along with names of both teams, which is not present on other streaming platforms. With its match predictor, it tells the winning percentage of the particular team according to the scoring rate. Another hot feature is that you can listen to the expert point of view before and after the match in your favorite language.
Vedantu: LIVE Learning App | Class 1-12, JEE, NEET is an educational app with features to lets you clear all your doubts about any scientific terms by getting in touch with the best teachers from all around the globe. Users can give the right answers in mini-quizzes to win a large number of real-life prizes.
You can access the list of profiles of all the available teachers to watch their live classes and lessons without having to spend any money. Vedantu: LIVE Learning App features live interactive classes, and users can answer questions asked by their teachers to keep them posted about their progress.
Vedantu: LIVE Learning App | Class 1-12, JEE, NEET contains quizzes and tests to test your knowledge while on the go as well as rank among the best students on the leader board. Users can share their performance with their family members by posting their result cards on various social media handles.
Switchboard Live is a powerful webinar and live streaming management software that allows you to stream live on almost all social media platforms at the same time. It is best for all size of content creators and allows you to manage your whole streaming on a single screen. The best thing about this solution is that it comes with a built-in video editor that helps you to make your streaming more attractive.
It also comes with highly-customizable chat interfaces and offers multiple templates. Each template is created by an expert team that you can freely customize using a range of premium tools. One of the most interesting facts about these solutions it integrates with different SEO and marketing solutions that help you to boost your viewers.
Switchboard Live is a commercial live streaming software and offers three different price plans such as Indie, Pro, and Business. Each one has its own cost and core advantages. The most prominent feature includes adding watermark, add members, unlimited hours of streaming and chat support, etc.
Castr is the fastest-growing webinar and live stream management software that allows you to live stream anywhere and everywhere. The software is specially designed for professional influencers, YouTubers, and bloggers who want to go live. It is a comprehensive solution and comes with a built-in video hosting solution with bitrate transcoding that helps you easily go live and manage recorded videos.
One of the most interesting facts about this software is that it comes with a multistream system that allows you to stream all the social media platforms at the same time that boosts your views and revenue. The software interface is quite easy to understand and offers an advanced dashboard where you can access all tools and features.
There is also an option that allows you to embed and stream IP cameras to your website and social media channels that make it better than others. Castr – Live Streaming is used by thousands of users, and you can access its service anywhere around the world. Its most prominent feature includes a chat interface, record your stream in the cloud, stream pre-recorded videos, and much more.
Hybris Software is an e-commerce system and product content management solution that provides users with a platform to manage all the data and spread it to various social media channels. The platform’s main working concern is customer and data-centric to enhance the flow of information and performance of workflow processes.
The cloud-based software offers omni channel B2B interactions, which enables the business to deliver more diversely and keeps the customers engaged. Moreover, the platform offers personalized marketing experience to customers, which keeps them coming back to the user.
Other Key features are Catalog Management, Sales Force Automation, Subscription Order Management, Versatile Document Management, and Optimized Pricing Simulation. It offers several features that help the companies to transform their traditional product management into a digital network, which enables them to reach markets quickly. The platform provides a free trial and a paid version, offers a 24/7 expert support portal for quick help.
Gladly Customer Service Automation is the cloud-based customer service platform that allows businesses to put their customers at the center of single and lifelong customer conversation. It allows businesses to interact with their potential clients through various channels of email, SMS, social media, and chat. It has the ability to save the entire conversation history in order to resume the conversation with the client at the same point where the conversation is ended previously.
It is commonly used in customer service, call center, help desk, live chat, and customer support. It offers training in the form of documentation, webinars, and videos. Its free version is available with limited features and its full version is accessible at the subscription cost of 38 USD per month. It includes the features of campaign management, content management, call recording, automated routing, cannel responses, computer telephony integration, and many more.
SimpleTix is a simplified ticketing and registration platform that helps you manage your live events. It features customer relationship management tools to help you communicate with your customers in real-time and to help you automate ticket sales, customer data collection, customer relationship, and marketing. The software provides all the tools needed to effectively start and run your business, including feature-rich event advocates and automatic customer communication. Using customer relationship management tools, such as automated ticket sales, surveys, and customer data collection, the software will give your insight into how your event is being managed.
This information will help you develop better events in the future. Through social media sharing and email marketing campaigns, the software will give your event the visibility it needs to reach more supporters. With SimpleTix, you can easily: create tickets from scratch or from templates, Host ticketing pages using its drag & drop builder, Sell tickets online and collect payments using Stripe, Create match tickets- Issue refunds for advanced tickets, Send automated emails, Track event registration and guest list activity, and manage donor information.
ZupportDesk is the customer care software that provides the features to solve and respond to the complaints of the customer timely. The helps you to communicate with your customer with your customers by providing the feature of the help desk. It generates the ticket on the basis of the registered complaints and you can easily assign the complaints to your team members. The software also improves team collaboration and allows you to solve the issue effectively.
ZupportDesk offers you the option of live chat which allows you to solve customer concerns in real-time. The software provides you the various integration and you can take the complaints on the various social media platform. The customer portal of the customer is completely customizable and you can change the theme according to your business website. It is a lightweight software and its maintenance is also quite simple.
Astrolapp is an application that facilitates you with a better exploration of the sky via identifying planets, constellations, stars, and many other objects as well. There is no hassle or complication of the running procedure, and all are required to point the device camera and find your favorite planets having rich visualization in place. More importantly, you can enhance your understanding of the deep object by having detailed information, and you do not need to be an astronomer for that.
You have a highly sensitive and very accurate Live Mode, along with a facility of visually appealing and intuitive interface. All the objects are drawn by considering their true color to their color, and with them, names are attached. Astrolapp Live Planets and Sky Map advantages you with the robust functionality and lets an arrow guide you to look at any planet, star, or constellation up there in the night sky.
There are multiple features on offer that include calculating rise and set times, automatic location detection, complete map[, accurate live mode, planar projections, retro-Gradicity of planets, numerical position data, graphical representation, calculation of local solar time, and more to add.
Grandma Streams is an online streaming website that contains live videos of every sports event from all over the world. It has a list of live streaming of various sports matches along with mentioned teams. If you are finding difficulty in locating the event, you can find it with its search option by entering the name of both teams. It deals with different sports, including American football, Baseball, Football, Ice Hockey, Racking, Tennis, and many others, helping you to enjoy your favorite sport without wasting time.
If you don’t know the names of both teams and causing difficulty in searching their live streaming, Grandma Streams facilitates you to filter out the matches by putting the match starting time. You can also share live streams on other social media platforms like Facebook, Instagram, and Twitter. It enables you to download your match in every quality like 720p, 1080, and 4K HD without using any third-party application.
SimpleChat is an all-in-one digital software that comes with endless opportunities to broadcast your brand and build customer relationships that matters the most for your business in order to build more revenue. The software is providing sumptuous support with an Omnichannel add-on that will be the key to provide the extendibility to use Microsoft dynamics functionally.
This utility is providing comprehensive reports and insights at every stage of the customer journey, and you will be able to make better decisions that drive sales and ROI. The software is all set to deliver the top customer experience providing seamless support of live chats and chatbots, and more likely, the software is completely integrated with your existing CRM.
Moreover, SimpleChat is leverage customer to easily access to predictive offerings for services or products, and in every sort of interaction, you case management and solution tools to make your customer experience more valuable. There are multiple features on offer for you that include one-click digital transformation, extensible CRM, unified screen, social media engagement, detailed analytics, customer portal, and more to add.
Fellafeeds is an all-in-one customer feedback platform that is fast and efficient, helping businesses to improve service quality. You can create a full-fledged customized feedback app to collect feedback and surveys from patients, customers, and employees. Fellafeeds leverages you with multichannel feedback support with android and iOS App, kiosk software, email and SMS feedback, and online feedback. Multiple features are various customer loyalty programs, referral programs, automating in SMS, social media push, and more to add.
The platform helps you get the complete visibility of customer loyalty by having a perfect NPS evaluator. Whenever there is a change in score, it will be visible on the dashboard. Besides, there is also the customer’s satisfaction score to make decisions about customer purchase and interaction to make it better. Fellafeeds is best in a business with its smooth CRM that will help you analyze the brand performance and get a clear and transparent display of customer retention, customer feedback, number of unique customers, and different aspects of your business.
Salesforce Service Cloud is a powerful service engagement solution that empowers organizations to deliver exceptional customer experiences at every interaction. With a multi-channel suite of engagement tools, it automates complex service processes and provides advisors with a self-service interface to perform tasks while empowering customers to resolve their own issues. The platform combines innovative technologies, such as artificial intelligence and natural language processing with advanced data insights to deliver a highly personalized customer experience.
The Salesforce Service Cloud provides companies with a more personalized and proactive CRM solution. It’s built into Salesforce, so it’s available wherever your business is; on the web, in-app, via mobile devices, and on the phone. The Service Cloud offers tools that help you convert high-value leads into customers more quickly, understand your customers better, increase customer satisfaction and loyalty, and provide excellent customer service. It helps you deliver the best customer experience by recommending features that apply to every agent and customer, analyzing each customer’s unique support needs, and delivering service in channels that customers prefer.
Build a fully integrated contact center for sales, service, and marketing, all powered by the same CRM platform. Include capabilities such as predictive analytics, time-saving templates, and unified social capabilities within the same software package. Work with a single point of contact who can design and deploy a holistic service and support solution through our experienced Salesforce Partner Community.
Smg360 is a customer experience management software that improves the customer experience. The software captures and analyzes customer feedback to reveal the true experience that a company delivers. It provides a 360-degree view of customers without the bias of the customer service agent or the sales representative. This unbiased view of customer experience has never been done before. CEMS puts in the hands of businesses a complete 360-degree view of its customers so they can better manage their customer relationships, anticipate product demand, and build trust with customers.
This customer experience management software helps e-commerce companies deliver an exceptional experience, drive repeat purchases and build lasting relationships with their customers, which is the single most important factor determining a company’s long-term business success. It comes with role-based reporting that is tailored to the needs of your organization level. With artificial text analytics, you have the leverage of emerging trends, identify themes, and derive opinions from the qualitative data across various channels. Other things this platform is providing include business intelligence, benchmarking, mobile reporting application support, predictive insights, data integrations, operational risk alerts, and much more.
Customer Database is a simple customer database application that is designed for small organizations for secure and easy customer management on tablets and smartphones separated from private contacts. To prevent loss or defect of your mobile device, this platform has made it possible to sync your data with a self-hosted server that also allows you to sync data with multiple devices.
The application enables you to group customers, manage customers’ birthdays and vouchers, import customers from VCF files, write newsletters, export your data into CSV or VCF files and print a customer record in addition that it has embedded tools for EU-GDPR. The application because of its high flexibility can be used in non-enterprise areas like teachers’ management of parent contact information.
The salient features of the Customer Database include High flexibility, Custom Fields, Input-Only-Mode, Calendar, Customer Management, Event Management, File Attachments, Design Options, and Dark Mode.
Hashtag Loyalty is an intelligent customer loyalty-insight provider platform that comes with multiple functions to capture customer data having a loyalty program. You can get the customer behaviors having best-in-class reports, segmentation, and analytics; this way, you can understand your new and existing customer’s interests. Enhancing customer experience in any business is the priority, and Hashtag Loyalty will do it right by having first-party data via a touchpoint-loyalty program, feedback, or reservation system.
Hashtag Loyalty seems to be a good option for your business to grow with wings with the ability to build customer loyalty, improve customer retention, and increase your revenue. You can efficiently engage with customers at scale, having an automated, personalized, and targeted manner based on their activity, and get an edge with the track engagement performance and revenue generated in real-time. Using Hashtag Loyalty, multiple benefits are it is simple to use, having an intuitive interface, maximizing the potential, plug-n-play implementation, time-saving, and cost-effective.
Swapcard is an all-in-one event platform that uses AI technology to power virtual and hybrid events. It enables broadcasters to connect with a large audience straight from the platform. The videos are rendered in high quality allowing the viewers to enjoy every moment. It provides powerful tools to give a swift response to the audience during Live streams. Once a Live streaming session ends, you can ask viewers to participate in Polls & surveys to communicate their feedback, which will help you cover gaps indicated by the community.
The platform offers a great way to engage with your attendees and start productive conversations. You can use the Participant 1-to-1 Video Calls feature to share ideas and have fun with friends, colleagues, and anyone else. Professionals can initiate Online Meetings with their colleagues to discuss upcoming projects. Interviewers can use the Demos option to assess job seekers that are interested in joining the company.
Swapcard gives you absolute control over events. It lets broadcasters restrict access to certain content and view all the past and current interactions. It can be easily integrated with multiple streaming services that include zoom, YouTube, Vimeo, Facebook, Twitch, Restream.io, and more.
Incentiwised is an AI-based loyalty marketing suite designed for brands and businesses, providing best in class insights about customer and employee interaction. With this in-depth understanding, you’ll be able to reach out to them with valuable offers and build a dialogue that keeps your brand top-of-mind. You can also track the performance of each message, so you can see what messaging works best and what messaging doesn’t. It provides you with a number of tools to help you understand the customer journey across your customer care and sales teams, including CSAT surveys, Net Promoter Score calculators, Chatbot analytics and more.
It comes with a loyalty suite that is tailored made to your unique business needs. Its rich features are a point of sale system, data-driven marketing module, customer engagement, multichannel collection, loyalty card system, customer advocacy manager, gamification, and much more to add. The company continues to evolve the product based on customer feedback, and its roadmap focuses on the customer lifecycle, from acquisition through upselling.
inCust kiosk is a self-service software that enables users to manage their customer profile, subscriptions, view account history, and more without the need to queue or speak to a customer representative. With it, businesses can provide a better customer experience by allowing their customers to manage their accounts without having to queue or speak to a customer representative. It is easy to use and is available on all major platforms, so businesses can provide a consistent customer experience no matter what device their customers are using.
With the inCust kiosk, you can collect customer data, Process payments, Issue receipts, Print documents, and much more. It is perfect for businesses of all sizes who want to provide an easy, convenient way for their customers to interact with them. Moreover, it provides complete life cycle management with things like payments, communication, integrations, loyalty & rewards, POS and E-shop, marketing tools, and more to add. It benefits your businesses with customer data management, marketing, mobile application, loyalty and rewards system, marketing tool, data security and protection, analytics, sales & payment processing, Omnichannel communication, and more to add.
Intercom Business Messenger is an advanced and scalable platform that is helping businesses to build better customer relationships with interactive communication. The platform is providing expediency to break all the barriers in order to have a quick, nimble, and friendly conversation for the teams and individuals.
This means you are keen to deliver the product results with more sales courtesy of having live customer chat, shared inbox, automated chatbot, and more to add. Are you running a business and want to accelerate the growth and innovation, so get yourself a chance of with Intercom Business Messenger having target message to engage more customers around the globe.
There are multiple features on offer that include conversational marketing, rich collaboration, high customer satisfaction, personalization support, a self-service portal, bot chat, real-time chat, email campaigns, proactive support, and more. Adding more, the software seems to be a reliable option for increasing sales and growth with messenger chat support, so your customer will always have the visibility to evolve better with the current listing of the products and services.
AnswerConnect is a 24/7 call answering service mostly used by multinational companies and organizations that allow them to connect with their customers to solve their various issues and problems. With its live answering service, it enables the customers to address or record their issues and take results in real-time. The key feature of this platform is that it contains customized apologizing and appreciation messages, having a great impact on customers’ minds. It provides an opportunity to answer all the phone calls and handle live chats of your customers by their warm, highly-trained customer experience experts.
Their virtual receptionist provides live chat support and appointment scheduling service to give professional support across customer touchpoints. Another hot feature is that it persuades your customers to share images, videos, and files to live agents related to your problems through the inbox. Before starting a call, it gives you an online complaint form that permits your customers to easily address their issues without wasting time.
Pesofts is an online and robust proctoring software, which makes proctored exams, so a seamless and reliable experience for students. Pesofts provides a variety of tools to support educators in their work, including a library of course materials and a grading system with detailed report cards. This learning hub is ideal for providing proctored exams across all disciplines, from economics to chemistry to computer science
The service also offers tools for pre-testing and test administration, ensuring the best possible experience both for students and teachers alike. Pesofts provides a comprehensive solution to the range of proctoring needs, regardless of budget. The grading option offers a teacher view of student performance, with detailed report cards.
The report cards provide a more detailed analysis of student performance on exams as well as show test results throughout the course. With Pesofts, you can publish exams on the web and easily manage test administration from within Pesofts. The rich features are ease of understanding, live exam testing panel, responsive web, generate quick reports, live class, and record voice, concurrent live tests, quick paper uploading, and more to add.
Backchannel Chat is best in class discussion tool that is intended for teachers to streamline their class activities. It’s made with one purpose in mind: making it easier for every teacher to have rich, meaningful discussions with their students. The software includes a feature to mark the previous discussion in a document so that you can go back to it any time after the discussion has concluded.
Backchannel Chat is a tool that not only helps you to easily create and manage your class discussions but also shows you which students participated and how much they participated. Backchannel Chat keeps track of your discussions, so you can always go back and see what students have been discussing during every session.
It provides you with the secure experience to carry out your description, and there is a centralized way to access the student information. You have the real-time support to control and moderate your classroom discussion, and all the tools are here that facilitates teacher to carry out their online discussions.
The rich features of this alluring platform are real-time interactions, student avatars, and safe and secure moderation tools, increased engagement, resource sharing, note-taking, managing amplification, complete control, file sharing, private messaging, and more to add.
Microsoft is a free transcription and translating services provider platform that allows you to transcribe any kind of language. The software is making its mark through providing a translation of the conversation during chat across multiple services that enable you to bear less headache of understanding of the languages. Microsoft Translator facilitates you with the various styles that include German, French, English, Italian, and more.
The software allows you to break the language barrier with one-on-one chats and more substantial group interactions, and just all you need to enter the conversation code, your name, and language in the tab, and then press enter. There are multiple features to offer when it comes to Microsoft Translator that are pin translation, sharing of translation via email or on social media, listen to the reading in three different speeds, alternate translation with meaning of words, and much more.
Microsoft Translator dispenses multiple services to you that translates into a conversation in an application or the browser, spilt screen translation and a single microphone, online and offline text translation or in photos, and more. The software is making stunner in providing phrases for travel and business with verified translation for travel, pronunciation guides, and more to add.
FocalScope is a cloud-based live chat and email ticketing platform that comes with tons of features. The platform provides you the smooth and efficient communication through you can connect with your customers in a way without facing any hurdle by email, social media, and live chat. FocalScope makes your task easy by facilitating you with the complete data of the customer.
You can provide a high-level customer support service to your clients through a variety of communication channels. A powerful live chat, social media integrations, and email ticketing allow you to engage with customers whenever they request support from you. Many international brands like DHL, among others and American Express, are making their business successful through this software.
One of the best facts about this solution is that it allows you to customize the chat service by adding different answers and questions to save time. It also delivers you multiple templates to create registration forms, and you can easily modify each without any limitation.
Its intelligent routing system automatically sends a request to the agent with specific skills. Moreover, FocalScope is commercial software and comes with multiple price plans. Each plan has its own cost and features such as shared team inbox, personal email accounts, pro-active chat, lookup customer data, and more.
Ciclano is a webinar and live stream management solution that is specially designed for professional content creators, bloggers, and influencers. It is a comprehensive software that comes with a multi-streaming feature that allows you to stream your video on Instagram, YouTube, Facebook, and all the other platforms simultaneously.
The software comes as an alternative to Restream and offers all similar services and features such as a customizable chat interface, custom branding, and easy to understand UI. Ciclano is quite a simple and easy to use solution. You need to connect your profiles and start the stream on all the social media platforms.
It supports more than 50 leading platforms, and you can access its service anywhere around the world. The software allows you to create a huge audience in a few clicks. Like others, it also supports HD videos and offers both live and on-demand videos. Ciclano also offers some prominent features such as social interactions, a customizable dashboard, manage multiple channels, and much more.
Ascio is a domain management platform that comes with high-quality domains for any kind of business that is hosted on an efficient service for wider internet visibility. The platform’s exclusive features include web hosting, email, SSL certificates, and much more. The platform also allows users to manage all aspects of the domain name lifecycle and comes with high-quality domains for any kind of business. The domain management platform is built on efficient servers so, your site loads faster, takes less bandwidth, and is available all over the world.
The personal domain manager enables you to set up your own website and host it on your very own domain name, or you can keep all your domains in one place with the option of hosting with Ascio. Ascio helps businesses to manage their Internet identity as well as the website hosting services, web development, and web marketing.
This web content management system aims to promote customer interactions and enhance customer experience. As a domain management software solution, Ascio allows enterprises to manage their domain name portfolio and resources in real-time and on a single platform. It supports users for a variety of practices such as analytics, email marketing, social media marketing, etc.
Solvvy is another conversational AI for customer support that helps businesses to deliver modern and effortless customer support. It is useful in giving quick customer response, personalized help and may boost the productivity of the team. The workflow of solvvy allows the users to provide the best customer response to all the complex customer questions. Users will be able to offer quickly and easily build multi-step workflows by using this platform.
It will be helpful in solving the complex issues of customers such as order tracking, troubleshooting, and subscription management. It supports integration with Salesforce, Zen desk, intercom, and many more. The best part of using this platform is that it supports intelligent automation, impactful analytics, on-brand conversations, and many more. Its typical customers are retail software, financial services, and health industries.