Nfield Software Description
Nfield is an enterprise customer experience management (CEM) software that provides Marketing, Sales and Service teams with a single solution to deliver a consistent, personalized experience across every channel. It is used by some of the world’s leading brands to improve their customer experience performance. This customer experience management platform enables brands to augment and automate the human experience with their products.
The software permits experts to conduct surveys with the help of predefined templates having different types of questions, sliders, ratings, and much more. Administrators have the ability to accomplish the broadcast surveys via email, web or social media, number of invitations, and there is a notification for each completion. There is also a setup module that comes with the software, allowing users to plan and implement new projects. Within the application, the manager can track the performance and check how many surveys are complete or incomplete. All in all, Nfield enables companies to manage the entire customer experience across all platforms and channels.