Kapture CRM

Kapture CRM is SaaS-based customer support and helpdesk ticketing solution helping you to manage all of your business processes on a unified dashboard
Kapture CRM

Kapture CRM Software Description

Kapture CRM is SaaS-based customer support and helpdesk ticketing solution helping you to manage all of your business processes on a unified dashboard. It deals with various services like contact center, service center, field force, live chat, knowledge management system, learning management system, internal ticketing, ticketing management, and many others.

Kapture CRM arranges all of your important emails into different folders for respective teams and allocates your emails to agents based on keywords, enabling you to save your time or money. It redirects the customer calls to the right teams, right agents based upon the customer’s preferred language, location, type of request, the priority of customers, and many others. Another classical function of this platform is that it deeply monitors the customer interaction on your social media pages to respond instantly to their comments and issues.

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Kapture CRM
Kapture CRM
Kapture CRM
Kapture CRM
Kapture CRM

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